Commercial Stadium Fan Experience Management - Seattle

Overview Commercial Stadium Fan Experience Management - Seattle. Department: Tournament Time Role | EG. Employment Type: Fixed Term Contract. Location: Seattle. At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26 will mark the first time the tournament features 48 teams and is hosted by three countries: Canada, Mexico and the USA. This format will redefine excellence and create opportunities for greater participation and engagement among fans and players across North America and worldwide. This role involves planning and delivering an extraordinary and unforgettable fan experience. Main Activities and Responsibilities Reporting organizationally to the Tournament Headquarters, the Stadium Fan Experience Manager will ensure the successful operational implementation and fulfilment of the dedicated stadium fan engagement area. The Stadium Fan Experience (SFE) includes Commercial partner activations and FIFA-led initiatives designed to enhance the overall match day ticket holder experience. Support the SFE operational planning with a strong emphasis on logistical coordination. Serve as the primary on-site point of contact for the production agency, ensuring alignment on timelines, deliverables and issue resolution. Coordinate with key functional areas for the seamless installation and operation of all activations. Oversee commercial partner booth load-in and load-out activities, ensuring compliance with venue regulations, approved schedules and health and safety requirements. Manage day-to-day communication with internal stakeholders and external vendors to maintain alignment throughout event build, operations and dismantling phases. Monitor and enforce build schedules, site access protocols and venue rules across all SFE elements and partner activations. Conduct site readiness walkthroughs to confirm all installations meet operational, safety and brand standards prior to event opening. Troubleshoot and resolve on-site issues in real time, coordinating with relevant stakeholders to address technical, operational, or logistical challenges. Maintain comprehensive operational documentation, including run-of-show inputs, contact lists and escalation procedures. Support the onsite Marketing Venue Management team with Commercial Partner activities. Complete event evaluations and reporting. Any other duties as required. Your Profile Education & Qualifications Bachelor’s degree or similar level of education Work Experience A minimum of 5 years working in sports event management and ideally sponsorship marketing (preferably in soccer). Proven experience with administrative responsibilities for international events, ideally in the sports industry. Knowledge of marketing operations in event settings. Good planning, analytical and conceptual skills. Service-oriented approach. Strong commitment to quality, results and accountability to a team. Resilience to stress and intensive work, persistence and commitment to procedures. Good IT skills and knowledge of working on sharing platforms. Ability to adopt a strategic view, take decisions and act promptly. Great attention to detail and to producing work of a high standard. Open-mindedness, flexibility, and adaptability. Team Player. Experience or knowledge of the Host Countries (Canada, Mexico, USA) culture would be an added asset. Languages Fluent in English. Spanish and/or French proficiency is a plus Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Benefits Additionally, FIFA 26 offers a competitive benefits package, which includes medical, dental, vision, disability insurance, life insurance, and a 401k retirement plan. Equal Opportunities In accordance with Washington's Equal Pay and Opportunity Act, the pay for this position is a salary of $1,920 weekly. This estimate is based on this position being performed in Washington, and the range may not apply to similar positions in other locations. An employee’s base pay will be determined by education, experience, qualifications, certifications, skills, geographic location, performance metrics, shift, travel requirements, collective bargaining agreements, and business needs. FIFA26 is an equal opportunity employer committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Fédération Internationale de Football Association