Warehouse Associate

Job Description

Job Description

Position Overview: The Warehouse Associate is responsible for coordinating day-to-day customer service and logistics operations.  

Essential Job Responsibilities:

·         Provide customer support at MIL’s service/will-call counter as well as by phone and email.

·         Complete multiple steps throughout the order fulfillment cycle including receiving inspection, order entry, planning, contract review, product labeling and routing.

·         Operate forklifts and material handling equipment to load/unload, move and store product.  

·         Pick, pack and ship product utilizing UPS World Ship and FedEx Insight.

·         Assist in scheduling and preparing 3rd party freight pick-ups.

·         Operate company vans and box trucks on an as-needed basis to carry out local pick-ups and deliveries as well as transition runs between MIL’s facilities.

·         Provide cross-functional support to department personnel in coordinating order status and throughput, expediting, and fulfilling on-demand customer requirements.

·         Other duties as assigned.

Knowledge, Skills, Abilities:

·         A detail-oriented, organized, self-starting individual with excellent communication and interpersonal skills.

·         Ability to prioritize and efficiently complete tasks with consistency and accuracy, often under pressure and/or short deadlines.

·         PC proficient with a thorough understanding of Microsoft Office applications.

·         Develop and maintain a comprehensive understanding of MIL’s processing capabilities as well as MIL’s Quality System, general procedures, and applicable industry standard specifications.

Minimum Job Requirements:

·         Experience in a manufacturing, customer service or shipping and receiving environment.

·         Must obtain and maintain internal forklift certification.

·         Experience with UPS and/or FedEx shipping software a plus.

·         Must have a valid driver’s license and clean driving record.

·         Applicants must have a high school degree at a minimum. Applicants with a college degree or some college coursework are preferred.

·         Bi-lingual in English/Spanish is a plus.

·         This position requires access to ITAR-controlled information and materials. The successful candidate must meet all ITAR eligibility requirements, including being a U.S. person as defined by ITAR.

Reports To: The Logistics Specialist will report to the Customer Service Manager.

Hours: Standard hours are typically 7 AM – 5 PM, with overtime eligibility. Candidates must be flexible to arrive by 6:30 AM and stay past 6 PM on periodically scheduled days to assist with department start-up and shut-down procedures.

At MIL, we simplify complexity by bringing together the brightest minds and subject matter experts to manufacture precision parts that serve as components in space, aircraft, and defense systems. The reliability of our work significantly impacts the lives of those who depend on these systems. What distinguishes us is our team and our unwavering commitment to supporting our customers. We are the preferred processor for missions to the skies, Mars, and beyond.

Company Description

At MIL, we simplify complexity by bringing together the brightest minds and subject matter experts to manufacture precision parts that serve as components in space, aircraft, and defense systems. The reliability of our work significantly impacts the lives of those who depend on these systems. What distinguishes us is our team and our unwavering commitment to supporting our customers. We are the preferred processor for missions to the skies, Mars, and beyond.