Quality Specialist

Quality Specialist Objective: The Quality Specialist is responsible for supporting the company's quality programs while driving customer satisfaction through effective quality management. Key Responsibilities Act as a key resource for quality control, identifying problems, implementing resolutions, and driving continuous improvement initiatives. Design, implement, and document procedures to ensure effective process control, process improvement, testing, and inspection. Develop and apply methods for inspecting, testing, and evaluating the accuracy, precision, and reliability of products, processes, and production equipment. Maintain and improve existing quality systems, including inspection plans, statistical quality plans, cost estimates, and technical quality plans for proposals. Review customer product specifications to establish efficient, cost-effective manufacturing requirements that enhance productivity. Monitor quality performance trends and implement corrective actions to address any negative trends. Conduct internal audits to ensure compliance with quality and quality system requirements (QMS). Perform root cause analysis and lead problem-solving activities to identify corrective actions and process improvements. Support quality planning methods across all product lines. Assist with process certification standards and help manage ISO process certifications. Collaborate with customers to identify opportunities for quality improvements and establish effective feedback loops with manufacturing and development teams. Oversee calibration and testing programs to ensure accuracy and reliability. Report quality issues, trends, and losses to management. Participate in both internal and external quality audits.Conduct customer visits and maintain customer relationships to address quality concerns as needed. Undertake additional duties as assigned by management. Qualifications Education: Bachelor’s degree in Mechanical, Electrical, or Manufacturing Engineering, or Business Administration. Experience: A minimum of 3 years’ experience in QA system implementation and management. Experience maintaining and improving ISO 9001 systems. Familiarity with EHS programs and basic OSHA regulations. Experience with Six Sigma and Lean tools is preferred. Comprehensive knowledge of inspection and control methods, techniques, and documentation. Skills: Ability to set clear goals and objectives to drive project completion. Strong verbal and written communication skills. Proficiency in problem definition, data collection, fact analysis, and drawing valid conclusions. Advanced computer skills, including proficiency in word processing and Excel. #J-18808-Ljbffr Page Mechanical Group, Inc.