Manager Systems Administration

Please ensure you read the below overview and requirements for this employment opportunity completely.

INFORMATION TECHNOLOGY:

GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable.

As a Manager Systems Administration you will be directly responsible for providing hands on leadership of Green State's Business Systems Administrators within the IT Engineering organization. This exciting team is responsible for supplying operational excellence as it relates to the oversight of our member facing and internal applications. This includes supporting strong execution through the different phases of the Software Development Lifecycle and collaboration with our business partners. In this role, you will enhance solutions architecture and oversee Agile development practices for our administration scrum teams to drive organizational and operational changes.

GREENSTATE CULTURE:

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

Salary range for this position is $137,492.42 - $160,744.48 with a progressive benefit package. 

Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change.

1. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
2. Demonstrates a positive member service (internal and external) focus at all times.
3. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
4. Ensures confidentiality of member information.
5. Supports a diverse and inclusive work environment.
6. Responsible for leading the end-to-end delivery and maintenance, installation, and configurations of Green State's applications/s
7. Collaborates with stakeholders and end-users to understand and interpret business needs.
8. Manages the entire application lifecycle, from technical requirements through deployment, ensuring efficient and reliable operations
9. Effectively manages and delivers work requests and projects within the committed budget, schedule and with high quality
10. Supports a collaborative environment while putting the right urgency on issues as it relates to vendor supplied set ups
11. Maintains commitments to enhancing end user experiences and optimizing efficiency through the use of automation
12. Identifies technical obstacles or deficiencies early and work closely with the team to find creative solutions
13. Collaborates and shares knowledge to create effective and innovative solutions to problems. Create a culture that lends itself to technology advancement while balancing security and safeguarding information
14. Identifies emerging technologies and trends that could drive more effective solutions and future proof applications
15. Consistently assess and refines development processes and methods to improve team performance, efficiency and product quality
16. Ensure Agile standard processes are followed and continuously improved
17. Ensure technology solutions align with architectural and evolving security standards and application changes are led smoothly, adhering to standard processes and ensuring minimal disruption to business operations
18. Manages the consolidation of alerting, monitoring, maintenance, and support processes to scale and enforce consistency across teams
19. Supports the team in allocating resources effectivity and efficiently in order to support GreenState's strategic plan
20. Maintains a highly motivated, well-trained staff, maintaining effective employee relations and coaching.

1. Bachelor's degree in STEM or MBA required. Master's degree in Computer Engineering/Computer Science preferred.
2. Agile Certifications (PO, SM, CAP, or other) Preferred
3. Minimum of 6 years of experience leading engineering teams that develop or administer user interface software.
4. Six Sigma/PMP Preferred
5. Demonstrated experience recuring and managing technical teams, including performance management.
6. Proven experience leading and developing IT teams, with a strong focus on leadership, mentorship, and team development
7. Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key collaborators.
8. Advanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related fields/processes
9. Well-versed in Agile development and requirements management processes
10. Proficiency in a wide variety of servers and applications with the ability to rapidly adapt to emerging technologies. Includes both on-prem and cloud private/public cloud hosted applications.
11. Demonstrated ability to take ownership of work, work autonomously with minimal oversight, and be proactive with communications and task prioritization. xhyhwjd
12. Ability to manage through ambiguity, build alignment, and create buy-in with cross-functional teams.
13. Passionate about engineering best practices and leading by example
14. Must be legally authorized to work in the United States for any employer without sponsorship

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