TN - Director of Nursing (DON)

About Abby Care: Powering the Future of Care at Home for All of America

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve. We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system. Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively. We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future. Join us in solving one of the most important challenges of our time.

The Role

We're looking for a passionate nursing leader to join us as a Director of Nursing. You will report to the Head of Nursing. This is a Full-Time Hybrid position located in Nashville, TN. The Director of Nursing (DON) leads and directs clinical operations within the home health sector, ensuring the delivery of exceptional patient care, regulatory compliance, and staff performance. As a senior leader, the DON collaborates with executive leadership to drive strategic initiatives, fosters a culture of excellence and empathy, and champions the growth and development of the clinical team. This role oversees all clinical operations and provides critical leadership to clinic leads, case managers, and supporting staff, ensuring alignment with Abby Care's mission and core values.

Key Responsibilities

• Strategic Leadership and Vision:

  • Develop clinical strategies supporting Abby Care's mission for children and families with special needs and chronic illnesses.

  • Collaborate with leadership to set goals, evaluate outcomes, and improve quality.

  • Foster a culture of accountability, learning, and excellence within clinical teams.

• Operational Oversight:

  • Manage daily clinical operations, ensuring compliance with policies, procedures, and regulations.

  • Align staffing and resource allocation with organizational needs to support optimal patient care.

  • Lead quality assurance programs and compliance efforts to maintain clinical efficacy and patient safety.

• Clinical Excellence and Quality of Care:

  • Ensure clinical staff adhere to evidence-based practices and regulatory standards.

  • Oversee patient care delivery to uphold excellence, ethics, and compassion.

  • Lead performance reviews and professional development for Clinical Nurse Managers and their teams, fostering continuous growth.

• Team Management and Development:

  • Mentor Clinical Nurse Managers, providing tools for effective leadership and professional growth.

  • Hold leadership meetings to evaluate team performance, address challenges, and implement improvement plans.

  • Lead recruitment, onboarding, and retention strategies to build a strong, resilient clinical team.

• Patient Advocacy and Family-Centered Care:

  • Advocate for patient- and family-centered care, ensuring compassionate and responsive interactions.

  • Address patient and family concerns with professionalism, providing solutions to enhance satisfaction.

  • Cultivate a welcoming, empathetic environment for all patients and families under Abby Care's supervision.

• Financial and Resource Management:

  • Collaborate with finance to develop, monitor, and manage the clinical budget to align with organizational priorities.

  • Implement cost-effective practices without compromising patient care quality, optimizing the use of resources and staff.

• Compliance and Regulatory Adherence:

  • Ensure all clinical practices comply with federal, state, and local regulations, and maintain comprehensive documentation.

  • Lead quality audits and coordinate with compliance to address findings, implementing corrective actions when necessary.

  • Stay informed of changes in healthcare regulations, guiding staff through policy updates and maintaining full compliance.

The Requirements

• Bachelor of Science in Nursing (BSN) required; Master's in Nursing (MSN) preferred

• Current, unrestricted Registered Nurse (RN) license in Tennessee, with multi-state/compact state eligibility if applicable

• 5+ years of leadership experience in a clinical setting

• Must reside in Greater Nashville Area with a valid driver's license

• Effective communication and thrives in a dynamic, fast-paced environment

Our Values

1. Families First Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, "Would we want this for our own families?"

2. Urgency with Precision Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.

3. Relentlessly Resourceful As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

4. Purpose with Positivity We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.

5. Driven to Redefine What's Possible We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.