Quality Manager

Job Description

Job Description

Company Overview:

Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 233 campuses across 24 countries. In the US, Foxconn employs 8,000 across 56 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas, and California. As of 2025, Foxconn ranks 28th among the Fortune Global 500 and reported revenue of approximately USD $259 billion.

The company’s diverse product offerings span four major segments: smart consumer electronics, cloud, and networking solutions, computing, and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together, these initiatives position the company as a leader in innovation for the 21st century.

Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods.

Job Summary:

The Quality Manager is responsible for leading the Quality Assurance organization for AI server and rack-level manufacturing operations. This role owns quality strategy, team execution, quality systems compliance, customer quality performance, supplier quality coordination, process quality control, outgoing quality assurance, documentation control, and continuous improvement. The Quality Manager provides leadership and management oversight for four core Quality Assurance functions: QA Management, IQC/SQE, IPQC/FQC/OBA, and QP (DCC, Customer Service, QS), ensuring that quality objectives, staffing, priorities, corrective actions, and customer commitments are executed effectively.

Duties and Responsibilities:

• Lead the Quality Assurance organization across QA Management, IQC/SQE, IPQC/FQC/OBA, and QP functions, including staffing, priorities, team development, execution discipline, and quality performance accountability.
• Establish and maintain quality plans, inspection strategies, control plans, quality alerts, audit schedules, document control discipline, KPI dashboards, and management review materials to support NPI, production ramp, and mass production.
• Drive containment, root cause analysis, corrective and preventive actions, and verification of effectiveness for production, supplier, test, RMA, customer quality, and audit-related issues.
• Monitor, analyze, and report quality performance metrics including DPPM, FPY, yield, defect Pareto, audit findings, supplier quality, customer quality, corrective action aging, and cost of poor quality.
• Lead customer quality reviews, internal reviews, management reviews, factory audits, quality system audits, engineering change quality reviews, and continuous improvement initiatives that strengthen product quality, process compliance, and customer satisfaction.

Education:

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical field required.
• Master's degree in Engineering, Quality Management, Business Administration, Operations Management, or a related field preferred.
• Lean Six Sigma, ISO 9001 lead auditor, IPC, ESD, quality systems, or related quality certification preferred.

Experience:

• Ten (10)+ years of quality engineering, quality management, supplier quality, manufacturing quality, process quality, customer quality, or related experience in electronics manufacturing, technology, or related industries.
• Three (3)+ years of direct people management experience leading QA engineers, inspectors, SQEs, functional quality owners, or cross-functional quality teams in a fast-paced manufacturing environment.
• Strong experience with ODM/OEM manufacturing models, AI server/rack integration or complex electromechanical products, quality management systems, inspection methods, supplier quality, corrective action, audit management, customer quality, and production lifecycle support preferred.

EEOC Statement

Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.