Human Resources Business Partner

Essential Functions/Duties/Responsibilities:
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Serve as the Human Resources business partner and point of contact for leaders and team members.
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Develop strong working relationships with leaders to understand departmental operations, workforce challenges and priorities.
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Provide onsite support to leaders on team member relations, performance management, corrective action, conflict resolution, and team member concerns.
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Support workplace investigations, ensuring concerns are addressed promptly, objectively, consistently, and appropriately documented.
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Serve as an enthusiastic ambassador for organizational culture, helping ensure HR interactions and activities reflect hospitality, positivity, inclusion, and a genuine appreciation for team members.
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Partner with the HR team to promote communications, activities, and experiences that increase awareness and participation in HR programs and organizational events.
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Partner with HR team to bring creativity, energy, and fun to HR initiatives by developing engaging ways to celebrate team members, promote programs, recognize milestones, and strengthen workplace connection.
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Develop relationships and maintain a visible presence throughout the community, engaging with residents to better understand and support the connection between team member experience, resident satisfaction, and Montereau's culture of service excellence.
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Partner with leaders and team members to promote a hospitality-focused culture that enhances both the team member and resident experience, supporting Montereau's commitment to delivering exceptional service and meaningful connections.
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Help create a warm, welcoming, approachable, and service-oriented Human Resources environment where team members and leadership feel comfortable seeking support and engaging with HR.
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Provide hands-on support for Human Resources activities, events, celebrations, recognition programs, and team member promotions.
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Participate in special projects and strategic Human Resources initiatives that support organizational priorities.
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In collaboration with the CPO and Director of Compliance and Risk, create, revise and amend the Montereau Team member handbook
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Facilitate and coordinate the annual performance review process, including establishing timelines, communicating expectations, monitoring progress, and supporting goal setting to promote a consistent and meaningful performance management process across the organization.
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Facilitate I-9 audit
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Support the performance management process, including goal setting, performance discussions, development planning, and performance improvement plans.
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Provide guidance on the interpretation and consistent application of HR policies, procedures, practices, and employment-related requirements.
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Advise managers on internal equity considerations.
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Collaborate with HR colleagues on leadership development, team member engagement, benefits, recruitment, compliance, and organizational initiatives.
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Support change management efforts and help leaders effectively communicate and implement organizational changes.
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Maintain accurate and timely documentation related to team member relations, performance management, investigations, and other HR matters.
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Maintain a high level of confidentiality, professionalism, sound judgment, and discretion in handling sensitive team member and organizational matters.
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Model and reinforce a professional, respectful, and low-drama workplace culture by maintaining appropriate boundaries, avoiding gossip, addressing concerns directly and constructively, de-escalating conflict, and focusing conversations on solutions rather than personalities.
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Stay current on applicable federal and state employment laws, regulations, and HR best practices and assist with maintaining organizational compliance.
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Perform other duties as assigned.

Equal Opportunity Employer
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