Automotive Service Consultant
Nissan Williamsburg
Automotive Service Consultant
Stateline Alfa Romeo & Maserati is seeking a high performing customer-focused Automotive Service Consultant to join our growing team. If you consider yourself the best, and want to work with the best, we'd love to talk to you!
Our family-oriented, well-established dealership is expanding, and we provide unmatched career growth, industry-leading pay, and a culture that values and rewards excellence. If you have a proven record of top performance, be prepared to provide performance reports showcasing your productivity, performance, and customer satisfaction (CSI) —we believe in rewarding results!
We offer a temperature-controlled shop and a team-oriented environment. If you're passionate about creating a unique and positive experience for customers, this is the opportunity for you.
What We Offer
- Daily cash spiffs!
- Comprehensive Benefits: Health, Dental, and Medical coverage
- Financial Security: 401(k) retirement plan
- Work-Life Balance: Paid time off and flexible scheduling
- Career Growth: Opportunities to grow within a family-owned organization that promotes from within
Key Responsibilities
- Maintain manufacturer training and knowledge.
- Warmly greet customers upon arrival and obtain their vehicle information
- Accurately document vehicle symptoms as described by customers
- Provide maintenance recommendations based on age, mileage, and service history
- Prepare detailed cost estimates for labor and parts
- Communicate repair progress to customers and maintain regular updates
- Verify final invoices align with services performed
- Explain all completed work and associated charges to customers
What We're Looking For
- Proven Success: A track record of delivering exceptional customer satisfaction
- Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required
- Energy and Drive: A high level of enthusiasm and a commitment to excellence
- Integrity: A professional demeanor and strong ethical standards
- Growth-Oriented: A desire for a long-term career with opportunities for advancement
Why Join Mills Auto Group?
As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we're committed to helping you grow your career.
If you're ready to join a dealership that values its employees and customers alike, apply now to Stateline Alfa Romeo and Maserati!
Vacancy posted 1 day ago
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