CRM Integration Specialist
Samprasoft
CRM Integration Specialist
Candidates must be WI residents or willing to relocate to WI at their own expense prior to starting. This position can work 100% remotely (within the state of WI).
UW-Madison uses Salesforce as the enterprise constituent relationship management (CRM) platform. The Enterprise CRM and Engagement Solutions (ECES) team, located centrally within the Division of Information Technology collaborates with stakeholders across campus to understand their requirements and build enterprise solutions while developing a domain-driven, integrated Salesforce rollout strategy for the entire university. This position will be doing work for the College of Engineering for a roll out of their UWEBC instance of Salesforce using Blackthorn for registrations to events for UWEBC member organization staff and extensive reporting of registrations and member organization key data.
The CRM Integration Specialist role will build and configure a solution in one of the enterprise Salesforce instances on behalf of a specific stakeholder group, the College of Engineering. The Admin/BA will focus on implementing Blackthorn Events by determining their CRM needs, understanding pain points, and conducting extensive requirements gathering.
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