Hospitality Team Member - MILFORD

Hospitality Team MemberWe are seeking a Hospitality Team Member to join our dynamic team at Kids First Too located in Milford, Ohio. This role is pivotal in ensuring exceptional client satisfaction and operational efficiency. Responsibilities include:Client and Staff Relations: Foster positive relationships with clients and staff members to maintain a welcoming and supportive environment.Program Promotion: Effectively communicate program details to families, highlighting the benefits and activities involved in our classes and events.Administrative Duties: Ensure all client accounts are meticulously maintained, including the completion of waivers, enrollment data, billing information, etc.Errand Support: Facilitate nearby trips to local stores or the post office for purchasing staff gifts or items for the gift shop, as needed.Decorating: Create a welcoming atmosphere by decorating the front entrance and lobby according to upcoming seasons, holidays, and themes.Qualifications:Previous experience in customer service or hospitality preferred.Excellent communication skills, both verbal and written.Detail-oriented with strong organizational abilities.Ability to work effectively within a team and independently.About Kids First TOO: In 2000, one of Recreations Outlet's satellite locations resided within Kids First Sports Center. In 2010, Recreations consolidated all their satellites into one, large facility in Milford and from that moment, our relationship flip flopped: Kids First became one of Recreation's first tenants with 7000 sq ft of shiny, new space! And Kids First Too was born featuring gymnastics programs for girls and boys as young as 10 months through the teens. Since then, the families of Kids First Too have watched us grow by leaps and bounds and somersaults! In 2014, we expanded from 7000 to 15,000 s.f. and added highly requested children's programming, Storm Cheerleading and Boys Agility Training, new floor space, equipment and in-ground trampolines and foam-filled training pits. BUT WAIT, in 2019, we expanded another 15,000 s.f and created a designated gymnastics and cheer team training facility with additional space to house a Ninja rig for our new Ninja program coming soon!Equal Opportunity Employer: Kids First is an equal opportunity employer. All applicants are considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.