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IT Service Desk Analyst - Elevate End-User Support & ITIL

IKO

IKO Industries Ltd. in Wilmington, DE is seeking a Service Desk Analyst to provide hands-on technical support to end users, troubleshoot hardware, software, and network issues, and ensure timely incident resolution within ITSM processes. The ideal candidate has a bachelor’s degree in IT or related field, 3+ years of IT support experience, ITIL Foundation, and strong knowledge of Windows, Active Directory, Microsoft 365, and Intune. #J-18808-Ljbffr IKO

Vacancy posted 1 day ago
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