Help Desk Technician - Level 2

Vigilant Compliance, LLC

Job Description

Vigilant Compliance is seeking a Level 2 Tech to join the internal IT team of their Firm. Based in Chadds Ford, PA, this position takes on internal tasks in a team-based work environment. Vigilant offers a competitive salary based on experience, annual base increases in salary, as well as paid holidays, vacation days, 401k with a match, and additional benefits.

Key Qualifications:

3 years of experience
Experience supporting Windows 11 and Microsoft 365 environments
Strong troubleshooting skills across hardware, software, printers, and basic networking
Experience working with IT ticketing systems
Working knowledge of Active Directory, TCP/IP, DNS, DHCP, and basic network troubleshooting
Experience performing basic firewall tasks, including IP allow/block requests
Excellent communication and customer service skills
Ability to prioritize multiple requests and work independently in a fast-paced environment

Preferred Qualifications:

Experience working for an internal IT team/department (RMM/PSA tools, multi-client environment)
CompTIA A+, Network+, or equivalent certifications
Basic understanding of cybersecurity best practices

Responsibilities:

Manage and organize IT projects and help desk tickets
Assist users with information systems and programs as needed
Utilize an RMM and PSA product to monitor internal PCs and servers
Threat monitoring and patch management of internal and external environments
Regular reporting
Manage level 1 techs with tasks as needed
Stay updated on industry trends and cybersecurity landscape in order to inform and improve firm systems and processes

Company Description

Vigilant is an Award Winning and Industry Leading Compliance Firm that continues to remain Independent and Privately Owned delivering Clients end to end solutions that they can trust.

Since 2004, we have been providing tailored and customized end-to-end solutions to Advisers, Funds and Broker Dealers:

- Outsourced CCO
- CCO Support
- Advertising and Marketing Review
- Mock SEC/FINRA Exams
- SEC/ERA/Broker Dealer Registration
- Registered Representative Licensing
- Principal Underwriter for Registered Funds

Our Clients include: Private Equity, Hedge Funds, Closed End Funds, Private Credit/Structured Credit, ETFs, Mutual Funds, Wealth Managers, SMAs, Real Estate Funds, Infrastructure Funds, Registered Investment Advisers (RIAs) and Broker Dealers.

Company Description

Vigilant is an Award Winning and Industry Leading Compliance Firm that continues to remain Independent and Privately Owned delivering Clients end to end solutions that they can trust.Since 2004, we have been providing tailored and customized end-to-end solutions to Advisers, Funds and Broker Dealers:- Outsourced CCO- CCO Support- Advertising and Marketing Review- Mock SEC/FINRA Exams- SEC/ERA/Broker Dealer Registration- Registered Representative Licensing- Principal Underwriter for Registered FundsOur Clients include: Private Equity, Hedge Funds, Closed End Funds, Private Credit/Structured Credit, ETFs, Mutual Funds, Wealth Managers, SMAs, Real Estate Funds, Infrastructure Funds, Registered Investment Advisers (RIAs) and Broker Dealers.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Help Desk Technician - Level 2 in Chadds Ford, PA vacancy

Help Desk Technician - Level 1
...Description Vigilant Compliance is seeking a Level 1 Tech to join the internal IT team of... ...Key Qualifications: Entry level – 2 years of experience Familiarity with principles... ...Manage and organize IT projects and help desk tickets Assist users with information systems...
Level 2
Vigilant Compliance, LLC
Chadds Ford, PA
2 days ago
Onsite IT Support Technician - Enterprise Office
American Technology Services LLC is seeking a Desktop Support Technician to serve as the primary on-site IT resource at the Wilmington, DE office. You will provide Level 2 support, manage endpoints, and ensure a positive technology experience for employees throughout the...
Level 2
Work at office
American Technology Services LLC
Wilmington, DE
3 days ago
IT Help Desk Technician
...all other duties as assigned.Must have access to reliable transportation. This position is on site only.One (1) to two (2) years of IT support, help desk, desktop support, or related technical experience preferred.Working knowledge of computer hardware, Windows operating...
Suggested
Work at office
Flexible hours
Shift work
Afternoon shift
Delaware Park Casino & Racing
Wilmington, DE
4 days ago
EVENT CATERING WAIT STAFF (PART TIME)
$20 - $25 per hour
..., the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. #J-18808-Ljbffr
Level 2
Full time
Part time
Local area
Remote work
Flexible hours
Compass Group
Winterthur, DE
5 days ago
DISHWASHER (FULL AND PART TIME)
$17 per hour
...procedures. Maintains temperatures and chemical levels as outlined by provided standards.... ...between storage and work areas. Helps load and unload supplies and product. Performs... ...positions may require Florida Level 2 background screening. Details: Applications...
Level 2
Hourly pay
Full time
Part time
Local area
Remote work
Flexible hours
Compass Group
Winterthur, DE
5 days ago
DISHWASHER
$18 per hour
...Full time; Monday through Friday, 6:00 AM to 2:30 PM. More details upon interview.... ...conversational recruiting assistant that helps you apply to jobs with Compass Group. Message... ...Maintains temperatures and chemical levels as outlined by provided standards. Keeps...
Level 2
Hourly pay
Full time
Part time
Local area
Remote work
Monday to Friday
Flexible hours
Compass Group
Chadds Ford, PA
2 days ago
Desktop Support Technician
...Desktop Support Technician American Technology Services... ...information technology and high levels of services. Over the... ...clients’ IT operations helps our clients perform at a... ..., providing Level 2 technical support, maintaining... ...desktop support, help desk, or end-user support...
Level 2
Full time
Work experience placement
Work at office
Remote work
Monday to Friday
American Technology Services
Wilmington, DE
5 days ago
Service Desk Engineer
...this role, the Service Desk Engineer II will join the... ...architecture upgrades to help enhance the AGI IT... ...expected to operate at a mid-level engineer and own the areas... ...moving up to a level 3 technician. Ability to grow &... ...to and including level 2 / 3 tickets. Refreshes...
Level 2
Full time
Casual work
Work at office
Remote work
Monday to Friday
Synopsys
Exton, PA
2 days ago
Field Service Technician
...platforms, and AV-over-IP environments. The technician will be responsible for diagnosing and... ...clients. Field Service Technician Requirements 2-5 years of hands‑on experience in... ...pounds. Certifications: AVIXA CTS, Dante Level 2, Q‑SYS Level 1/2, Biamp Tesira, Extron,...
Level 2
Temporary work
Boutique Recruiting
Concordville, PA
1 day ago
Registered Nurse (RN) - L&D
...34 weeks and greaterAssist in C-sections and External Cephalic VersionsMonitor and support patients in OB Triage, Postpartum, and Level 2 - Special Care NurseryBenefitsMedical, Dental, Vision Insurance After 90 DaysAccrued PTOContinuing Education through TLC Academy &...
Level 2
TLC
Wilmington, DE
2 days ago
On-Site IT Support Analyst — ERP/CRM & Mobile
...technical support for desktops, mobile devices, and Level 1 ERP/CRM issues. This role is on-site three... ...candidate has an associate’s degree in IT and at least 2 years of experience. Join a dynamic environment where you can help employees succeed with the technology they need....
Juno Search Partners
Glen Mills, PA
3 days ago
Army IT Specialist - Full Medical + 30 Days PTO
...Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive...
Full time
Part time
Immediate start
Relocation package
US Army Reserves
Winterthur, DE
8 days ago
Care Partner
...physical, emotional and spiritual needs Adheres to each resident’s Level of Care (LOC), notifies supervisor of any changes in resident’s... ...Activities of Daily Living (ADL) Checks residents every two (2) hours and reports findings Completes assignment sheets daily...
Level 2
Shift work
HarborChase
Wilmington, DE
2 days ago
Behavior Health Technician (BHT)/Therapeutic Staff Support (TSS) up to $26/hr
$26 per hour
...Diploma/GED One of our clients is seeking Behavioral Health Technicians (BHT) for rewarding opportunities in the Chester County areas.... ...documents, including a physical exam, TB test, CPR, and First Aid Level 2 certification.*Demonstrate the ability to work independently...
Level 2
Contract work
Temporary work
For contractors
Self employment
Work at office
Delta-T Group
West Chester, PA
3 days ago
Document Control Specialist/Hybrid
$21.39 - $28.93 per hour
Job Details Job Location: Processing - Chadds Ford, PA 19317 Position Type: Full Time Education Level: 2 Year Degree Salary Range: $21.39 - $28.93 Hourly Summary Ensures quality assurance of the closed and purchased loan files and document management system in accordance...
Level 2
Hourly pay
Full time
Temporary work
Work at office
Local area
Flexible hours
FRANKLIN MINT GROUP
Chadds Ford, PA
4 days ago
SERVICE TECHNICIAN (FULL TIME)
$23 per hour
...hiring immediately for a full time SERVICE TECHNICIAN position. Location : Canteen - 150... ...conversational recruiting assistant that helps you apply to jobs with Compass Group.... ...Certain positions may require Florida Level 2 background screening. Details: Applications...
Level 2
Hourly pay
Full time
Part time
Work at office
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Canteen
Exton, PA
27 days ago
Premium Incentive Travel Experience Coordinator
...bridge operations, DMCs, and VIP attendees, managing attendee registration, timelines, and supplier coordination. This mid-level role requires 2-4 years of events experience, familiarity with registration platforms like Cvent, and strong project management skills. Occasional...
Level 2
World Travel, Inc.
Exton, PA
4 days ago
Medical Equipment Delivery Driver
...Medical Equipment TechnicianMedical Equipment Technicians play a critical role in helping patients safely transition care into their homes, long-... ...interaction or related experience preferredSenior level requires two (2) years of relevant experience, including one (1) year...
Level 2
AdaptHealth
Chester, PA
3 days ago
Licensed Practical Nurse
...Licensed Practical NurseSwarthmore, PA 19081OverviewPosition Type Full Time Job Shift Day Education Level 2 Year Degree Category Nonprofit - Social ServicesDescriptionCommunity Interactions, Inc. is a non-profit organization dedicated to providing services for more than...
Level 2
Full time
Work at office
Remote work
Work from home
Shift work
Community Interactions Inc
Swarthmore, PA
5 days ago
Patient Service Representative
...in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving... ...PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc.All candidates reviewed on an... ...checkFlorida and Ohio candidates must complete a level 2 screening, fee not paid by...
Level 2
Contract work
For contractors
Remote work
Weekend work
Afternoon shift
ZOLL LifeVest
Wilmington, DE
2 days ago
Information Technology Support Analyst
...resource for desktop, mobile, and Level 1 ERP/CRM support, helping to ensure our employees... ...hands-on experience. · 2+ years of IT support experience... ...Mills, PA . On-Call IT Technician - PC, Mac & Desktop Support... ...Public Sector - Service Support Desk Analyst Philadelphia, PA $3...
Full time
Part time
Work at office
Local area
Remote work
Juno Search Partners
Glen Mills, PA
3 days ago
Quality Inspector
...test/inspection equipment on in-process, final, and supplier parts 2. Calculate data using mathematical equations 3. Read and... ...maintain a U.S. Government Security Clearance commensurate with the level of facility clearance 2. Strong interpersonal, communication, and...
Level 2
Work at office
Alloy Surfaces Company , Inc.
Aston, PA
3 days ago
Sous Chef
$65k - $80k
...Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.** **Certain positions may require Florida Level 2 background screening. Details:** ** **Associates at Restaurant Associates are offered many fantastic benefits.** + Medical +...
Level 2
Seasonal work
Work at office
Local area
Remote work
Flexible hours
Compass Group, North America
Kennett Square, PA
1 day ago
Preschool Lead Teacher
...Range $18.71 - $24.32 Hourly Position Type Full Time Education Level 2 Year Degree Category Childcare/Day CampDescriptionEmbark on a Journey... ...positive guidance to support children.Follow DHS procedures and help others do as well.Provide care for the needs of children.Ensures...
Level 2
Hourly pay
Full time
YMCA of Greater Brandywine
West Chester, PA
3 days ago
Sous Chef
...comments and operational needs appropriately through the organization. Helps with menu planning and ordering following appropriate company... ...reasonable accommodation. Certain positions may require Florida Level 2 background screening. Applications are accepted on an ongoing...
Level 2
Flexible hours
Shift work
Compass Group USA
Wilmington, DE
5 days ago
Nurse Case Manager
...Overview Position Type Full Time Job Shift Day Education Level 2 Year Degree Travel Percentage Up to 50% Category Health Care ## Description The Nurse Case Manager is a Licensed Practical Nurse (LPN) or Registered Nurse (RN) who provides direct clinical care...
Level 2
Full time
Shift work
Night shift
Weekend work
CHILDREN AND ADULT DISABILITY AND EDUCATIONAL SERVICES
Swarthmore, PA
4 days ago
STEWARD (FULL AND PART TIME)
$17 per hour
...accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis....
Level 2
Hourly pay
Full time
Part time
Local area
Remote work
Night shift
Weekend work
Compass Group
Kennett Square, PA
5 days ago
Dining Room Server
$14.5 - $15.5 per hour
...energy brings a smile to residents during each meal service You help residents who have special requests You work as team to keep... ...on this team because you have: Must be able to pass a level 2 background check Ability to maintain positive resident relations...
Level 2
Hourly pay
Full time
Part time
Local area
Shift work
Weekend work
Day shift
Afternoon shift
Arbor Terrace Exton
Exton, PA
5 days ago
STEWARD (FULL TIME)
$15 per hour
...accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis....
Level 2
Hourly pay
Full time
Part time
Local area
Remote work
Night shift
Weekend work
Compass Group
Kennett Square, PA
5 days ago
Clinical Nutrition Manager
$80k - $90k
...We’re Looking For: Registered Dietitian Nutritionist (RDN) with 2+ years of experience Licensed Dietitian (or willing to obtain) in... ...driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an...
Level 2
Internship
Local area
Relocation package
Monday to Friday
Flexible hours
Unidine
Newtown Square, PA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Help Desk Technician - Level 2. Be the first to apply!