Enterprise Change Mangement Director

Anticipated End Date: 2026-07-01 Position Title: Enterprise Change Mangement Director Job Description: Enterprise Change Management Director (Enterprise Chng Mgmt Leader) Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Alternate locations may be considered if candidate resides within a commutable distance from an office. The Enterprise Change Management Director drives and supports change management aligned with complex transformational business initiatives with various stakeholders’ enterprise-wide. Responsible for embedding user adoption through change management practices into transformation business strategies to achieve the desired business outcomes. How you will make an impact: Actively leading, directing, coordinating and providing visibility into engagement, communications, and training efforts for enterprise transformation initiatives. Creates and executes change management strategies, developing change that maximizes stakeholder change readiness and adoption of strategies to support delivering identified project benefits. Executes strategic interventions to support clarity, understanding, alignment, and sustainment of programmatic changes. Applies structured change management methodology to facilitate change and promote adoption of the change; knows how to modify this methodology for appropriate stakeholders. Prepares for change by assessing the magnitude and risk of change with the organization’s change readiness. Identifies pitfalls and potential points of challenge or change aversion. Conducts thorough methodological investigations to identify key internal and external stakeholders impacted by the change and determines appropriate timing of that change. Conducts an environment scan to identify potential challenges for stakeholders, such as skills gaps, reputational risks, trust gaps or uncertainties, to foster a positive acceptance of change. Modifies change management plans to accommodate the needs of the various impacted stakeholder groups. Creates engagement and communications strategies / plans to ensure all stakeholders are fully aware of impending changes. Works with appropriate departments to create coaching plans for enterprise leaders and associates and other key stakeholders. Conducts an impact assessment for stakeholders affected by the change items. Regularly reviews and assesses potential change fatigue across all stakeholders and provides recommendations to address. Performs quantitative and qualitative assessment of change success and change adoption. Solicits feedback from stakeholders to determine the success of change management activities and ensure that behavioral changes align with strategic objectives. Works collaboratively with Communications/PR, Associate Experience & Listening, Human Resources, Legal, Public Affairs and Compliance and Enterprise Transformation leaders at all levels to ensure integration and alignment of business plans. Councils project teams, business partners and others in the organization in change management practices to increase effectiveness in driving sustainable change. Mentor emerging change management talent across enterprise and team. Minimum Requirements: Requires a BA/BS in Organizational Development or business-related field and minimum of 7 years relevant professional-level change management, organization development or business transformation experience, including minimum of 3 years project leadership experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Significant experience in change management with experience working in project delivery, understanding the balance required to deliver change management within speed constraints and competing priorities strongly preferred. Strong communication, executive presence and presentation skills, with the ability to independently lead and influence others across the organization strongly preferred. Aptitude for understanding and leveraging technology preferred. Demonstrated experience successfully leading enterprise transformation initiatives and/or change management within transformation offices strongly preferred. Practitioners who apply data-based methods to strategy and execution strongly preferred. Strong digital fluency including application of emerging technology to change practices, including data and reporting, AI tools and automation strongly preferred. Candidates with ability to navigate complex, nuanced environments and make quick, meaningful impact strongly preferred. Experience leading cross-functional peer teams and/or managing client relationships preferred. Master’s degree in Marketing, Communications, Industrial/Organizational Psychology, Organizational Development, Business Administration or a relate discipline preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $141,680 to $231,840. Locations: Illinois; New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Director Equivalent Workshift: 1st Shift (United States of America) Job Family: BSP > Business Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration. NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13. Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading. Join our Talent Community and stay connected with company news, information, and future job opportunities. Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.  Our nearly 100,000 associates serve approximately 100M+ people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration Please visit the Contract Worker Community Page. Elevance Health is an Equal Opportunity Employer/Disability/Veterans.