Customer Service Representative (09685) 4115 Broadway Street

Customer Service Representative

Are you a friendly and customer-focused individual looking for an exciting opportunity? We're seeking a dedicated Customer Service Representative to join our team in Mount Vernon, United States. In this role, you'll be the face of our company, ensuring exceptional customer experiences and contributing to our success.

• Answer incoming phone calls and assist customers with their inquiries and orders
• Process customer orders accurately and efficiently
• Handle cash transactions and maintain a balanced cash drawer
• Prepare and package products according to company standards
• Provide outstanding customer service, addressing concerns and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Adapt to changing priorities and handle multiple tasks simultaneously
• Adhere to company policies and procedures at all times

Qualifications

• Excellent communication skills with the ability to interact professionally with customers and team members
• Strong customer service orientation and a positive, friendly attitude
• Ability to follow directions and work efficiently in a fast-paced environment
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic computer skills and ability to learn new software systems quickly
• Attention to detail and accuracy in order processing and cash handling
• Ability to multitask and prioritize responsibilities effectively
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred
• Previous customer service experience is a plus, but not required we provide comprehensive training

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.