Support Engineer - Support Engineer II

Job 3037704 Support Engineer II Location: Nashville, Tennessee (Onsite) Compensation: $23 - $33 hourly Overview This position is responsible for the installation, maintenance, and troubleshooting of desktop computers, peripherals, software, and related systems. The role involves the timely resolution of issues affecting hardware, software, and user permissions, in addition to performing routine hardware maintenance. Key Responsibilities Install, maintain, and troubleshoot desktop computers, peripherals, and software. Provide timely resolution for hardware, software, and user permission issues. Perform routine hardware maintenance. Work independently with minimal supervision. Maintain a focus on customer service and proactive support. Uphold high standards for self and others. Required Qualifications Education: A BS Degree in computer science or a combination of education and relevant experience. Experience: 3-6 years of relevant work experience. Technical Skills Detailed knowledge of basic computer concepts, PC hardware, software troubleshooting, and workstation (desktop/laptop) hardware. Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment. Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking. Good verbal and written communication skills. Attention to detail and organizational skills. Ability to safely lift up to 50 lbs. Preferred Qualifications Experience supporting Macintosh OS X (and upwards) is desirable. Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level. Microsoft MCSA/MCSE certification is desirable. Additional vendor administrator level certifications, such as Apple ACMT/ACSP and Cisco CCNA, are preferred. Equal Opportunity Employer Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #J-18808-Ljbffr Apex Systems