Program Support Assistant (OA)

Job TitleProgram Support Assistant (OA)Job DescriptionMajor duties to include but not limited to the following:The incumbent uses VistA, CPRS, Microsoft Office, and other VA software systems daily to enter pre-operative patient information, generate pathology and autopsy reports, conduct computer searches, and produce data tables and spreadsheets. Proficiency in these systems is central to the position.Maintains organized files of all patient surgical, cytopathology, and autopsy pathology reports so that they are easily retrievable upon request, and manages a wide variety of other report files and records.Performs a wide variety of clerical functions including data entry into VistA, logging and accessing pathology specimens, maintaining organized patient report files, distributing mail, and answering telephone inquiries. A typing speed of at least 40 wpm is required.Answers telephone inquiries, gathers information necessary to accomplish the mission of the P&LM Service, clarifies terminology, and communicates with pathologists, histotechnicians, and clinical staff regarding report information and scheduling.Determines the daily workload of the histology lab, develops plans to efficiently and effectively accomplish the work, separates cases for each pathologist, prints worksheets, and identifies special stains needed on specimens.Works independently under broad supervisory guidance, uses initiative to resolve problems, plans and carries out steps necessary to complete assignments with little or no specific instruction, and conforms to service- and station-level memorandums.Work Schedule: Monday to Friday 8:00 am to 4:30 pmTelework Eligible: Not eligible for TeleworkVirtual: This is not a virtual position.Position Description/PD#: Program Support Assistant (OA) / PD002840Relocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not AuthorizedFinancial Disclosure Report: Not required