IT Help Desk Technician
Austin Community College District
Austin Community College seeks a Technician, Support Services to handle customer questions via phone, email, and web. You will determine appropriate actions to resolve problems and use the Action Request System to monitor progress. Key duties include documenting procedures, informing customers of down times, and assisting with remote access configuration on Windows and Apple OSs using VPN and Citrix. Strong help desk experience required. #J-18808-Ljbffr
Vacancy posted 1 day ago
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