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Guest Experience Supervisor — Front Desk Leader

Aimbridge Hospitality

The Charles Hotel in Cambridge is seeking a Front Desk Supervisor to lead an attentive front desk team and ensure every guest experience feels warm and personalized. You will oversee check‑in/check‑out flows, reservations, and VIP requests, modeling hospitality with energy and integrity. You will drive smooth operations, coach staff, and help optimize rates and promotions to deliver memorable stays for guests visiting the Boston/Cambridge area. #J-18808-Ljbffr Aimbridge Hospitality

Vacancy posted 1 day ago
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