Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Front Desk Leader — Member Experience

New York Sports Club

New York Sports Club in Boston is seeking a full-time Front Desk Supervisor who provides excellent customer service and inspires the team. The candidate will engage with members, handle service inquiries efficiently, and assist in training and development of staff. Applicants should have 2–3 years in customer service and at least 1 year in a supervisory role. Responsibilities also include addressing member issues and ensuring smooth club operations. #J-18808-Ljbffr New York Sports Club

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Front Desk Leader — Member Experience in Boston, MA vacancy
  •  ...New York Sports Club is seeking a Front Desk Weekend Lead in Somerville, MA. This part-time...  ...excellent customer service and support to members during weekend hours while leading a...  ...candidate should have prior supervisory experience in a customer-facing role and be able to... 
    Suggested
    Part time
    Weekend work

    New York Sports Club

    Somerville, MA
    2 days ago
  •  ...York Sports Club in Boston, MA is seeking a Front Desk Weekend Lead to provide excellent customer...  ...between Friday and Sunday, with a focus on member engagement and retention. The ideal candidate will have supervisory experience, strong communication skills, and a commitment... 
    Suggested
    16 hours
    Part time
    Shift work
    Weekend work

    New York Sports Club

    Boston, MA
    4 days ago
  • New York Sports Club in Boston is seeking a Front Desk Supervisor to ensure a welcoming environment for members and guests. This position involves supervising the...  ...ideal candidate has 2-3 years of customer service experience and a passion for providing a positive member... 
    Suggested
    Full time
    Shift work
    Weekend work
    Weekday work

    New York Sports Club

    Boston, MA
    3 days ago
  •  ...lead daily branch operations, coach staff, and ensure superior member service in person. The role reports to the Branch Manager, with...  ...have a high school diploma or equivalent and 3+ years of related experience, including supervisory duties, and a strong commitment to... 
    Suggested

    Mass Bay Credit Union

    Boston, MA
    2 days ago
  • $27.5 - $30 per hour

    Musiciansplayground in Boston seeks a Studio Manager & Member Experience Lead to enhance member interactions and manage studio operations. This part-time position offers competitive hourly pay ranging from $27.50 to $30. The ideal candidate will bring leadership experience... 
    Suggested
    Hourly pay
    Part time

    Musiciansplayground

    Boston, MA
    15 hours ago
  • BJ’s Wholesale Club, Inc. in Stoughton, MA, is seeking a Club Manager to lead front-end teams, drive member experience, and ensure operational excellence. You will oversee FELs, cashiers, and membership ambassadors, hire and coach staff, manage scheduling, and leverage... 
    Shift work

    BJ's Wholesale Club, Inc.

    Stoughton, MA
    4 days ago
  • SoulCycle Inc. is looking for part-time team members to provide exceptional customer service while maintaining the unique studio atmosphere...  ...and communication skills. Join our community and help create a positive experience for all! #J-18808-Ljbffr SoulCycle Inc.
    Part time

    SoulCycle Inc.

    Boston, MA
    3 days ago
  • Highgate Hotels, LP is seeking a Front Office Manager for The Newbury Boston in Back Bay...  ...This leadership position oversees Front Desk, Uniformed Services and Telephone Communications...  ..., a 4-year degree (or 2-year plus experience), and proficiency with Windows, spreadsheets... 

    Highgate Hotels, LP

    Boston, MA
    15 hours ago
  • BJ's Wholesale Club, Inc. is seeking a Front End Lead in Tilton, NH to oversee the front...  ...involves coaching and developing team members to ensure excellent member service and drive...  ...ideal candidate will possess leadership experience and sales knowledge, be capable of... 
    Part time

    BJ's Wholesale Club, Inc.

    Boston, MA
    1 day ago
  • Equinox in Boston is seeking part-time team members who are dedicated to providing high-quality customer service and supporting studio management tasks. Responsibilities include assisting instructors and maintaining a clean and positive atmosphere. The ideal candidate has... 
    Part time
    Weekend work

    Equinox

    Boston, MA
    3 days ago
  • $53k

     ...is seeking a Community Operations Team member to fulfill member needs in Cambridge, MA...  ...facilitating onboarding, and supporting front desk operations. Ideal candidates are service...  ...with a bachelor's degree and one year of experience. The position offers a starting compensation... 

    CIC

    Cambridge, MA
    15 hours ago
  •  ...Amenities is a full-service concierge solution providing luxury, hotel-style front desk services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging,... 

    Strattonamenities

    Boston, MA
    15 hours ago
  • $27.5 - $30 per hour

    # STUDIO MANAGER & MEMBER EXPERIENCE LEAD## Lead the Member Experience at Boston's Gym for MusiciansPart-Time / Downtown Crossing, Boston / $27.50-30/hrAre you someone who thrives in hospitality, boutique fitness, wellness, retail, or community-centered environments where... 
    Full time
    Part time

    Musiciansplayground

    Boston, MA
    15 hours ago
  •  ...safety, team leadership, and ensuring every guest has a positive experience. Ideal candidates will have supervisory experience, a friendly...  ...a strong work ethic. Responsibilities include overseeing team members, assisting with operational needs, and maintaining high... 

    VPNE

    Needham Heights, MA
    2 days ago
  • $20.5 - $25.63 per hour

     ...powered by more than 30,000 team members who make a real impact every...  ...Club Manager of Member Experience, the Member Experience Supervisor...  ...manage. They directly lead the Front End Leads, Cashiers and Membership...  ..., Membership Services Desk, Membership Sales Ambassador and... 
    Weekly pay
    Full time
    Flexible hours
    Shift work

    BJ's Wholesale Club

    Stoughton, MA
    1 day ago
  • Everybodyfights SPRT in Boston, Massachusetts is seeking a Front Desk Attendant to be the FACE of the gym and the OWNER of the customer service experience. The role involves engaging with members, resolving service issues, and upholding cleanliness across the facility.... 

    Everybodyfights SPRT

    Boston, MA
    1 day ago
  • The Charles Hotel in Cambridge is seeking a Front Desk Supervisor to lead an attentive front desk team and ensure every guest experience feels warm and personalized. You will oversee check‑in/check‑out flows, reservations, and VIP requests, modeling hospitality with energy... 

    Aimbridge Hospitality

    Cambridge, MA
    3 days ago
  • $70k

     ...hospitality company is looking for a Front Office Manager in Boston,...  ...team and ensuring exceptional guest experiences. Responsibilities include training team members, managing daily operations at the guest services front desk, and demonstrating strong leadership... 

    Hyatt

    Boston, MA
    5 days ago
  •  ...Manager in Cambridge, Massachusetts, responsible for fostering member engagement and managing daily operations across multiple buildings...  ...operational standards. The ideal candidate has over 5 years of experience in hospitality or related fields and possesses strong... 

    WeWork

    Cambridge, MA
    1 day ago
  •  ...Club is powered by more than 30,000 team members who make a real impact every day. Join a...  ...departments you directly manage Lead Front End Leads (FELs), Cashiers, and Membership...  ...policies and a positive member service experience Develop talent, demonstrate leadership,... 
    Weekly pay
    Full time
    Flexible hours
    Shift work

    BJ's Wholesale Club, Inc.

    Stoughton, MA
    4 days ago
  • $29 - $31 per hour

    Sonesta Hotels International Corporation seeks a dedicated front desk supervisor in Cambridge, MA, responsible for supervising front desk agents and ensuring excellent guest experiences. The role includes conducting pre-shift meetings, handling discrepancies, and maintaining... 
    Hourly pay
    Shift work

    Sonesta Hotels International Corporation

    Cambridge, MA
    3 days ago
  •  ...Wholesale Club in Dedham, MA is seeking a Front End Lead to oversee frontline operations...  .... You will coach and develop team members, ensure excellent member service, and drive...  ...the front end. Prior leadership, cashier experience, and knowledge of membership programs are... 

    BJ's Wholesale Club, Inc.

    Dedham, MA
    2 days ago
  • Equinox is seeking part-time customer service representatives for SoulCycle in Boston. Ideal candidates must be available for at least 20 hours a week across three days, including weekends. Responsibilities include providing exceptional customer service, supporting studio...
    Part time

    Equinox

    Boston, MA
    3 days ago
  • Club Quarters, Inc. is seeking a Guest Experience Manager to lead welcome experiences at the Front Desk in Boston, MA. You will greet guests, manage check-ins/outs, and ensure a memorable stay through proactive service and problem-solving. The role emphasizes hospitality... 

    Club Quarters, Inc.

    Boston, MA
    3 days ago
  • BJ’s Wholesale Club in Stoughton, MA is seeking a Member Experience Supervisor to lead Front End Leads, Cashiers, and Membership Sales Ambassadors, driving member experience and club performance. You will develop talent, coach teams, and ensure policy alignment with corporate... 

    BJ's Wholesale Club

    Stoughton, MA
    3 days ago
  • Bay State Physical Therapy is seeking a Front Desk Team Lead in Needham, MA. This full-time role covers scheduling, check-in/out, and insurance...  ...have 3+ years in medical front office work with leadership experience, and a background in healthcare administration is preferred.... 
    Full time
    Work at office

    Frey Consulting Group

    Needham Heights, MA
    2 days ago
  • $22 - $30 per hour

    Everlane in Boston is seeking a Floor Leader to lead a team that embodies the company's ethos and delivers an exceptional store experience. The ideal candidate will motivate and engage team members while ensuring highest quality service in a friendly environment. Responsibilities... 
    Hourly pay

    Everlane

    Boston, MA
    1 day ago
  • $28.22 - $30.11 per hour

     ...potential. You will partner with the GM to run daily operations, supervise shifts, and deliver remarkable guest experiences. The position emphasizes coaching a 10+ member team, scheduling, safety, payroll support, and inventory control. Salt & Straw provides competitive pay,... 
    Hourly pay
    Full time
    Shift work

    Salt & Straw

    Boston, MA
    1 day ago
  •  ...driving membership growth, managing branch leadership teams, and ensuring compliance. The ideal candidate will have 5-7 years of experience in retail financial services and a strong background in community engagement and business development. RFCU offers a comprehensive... 

    Rockland-Federal-Credit-Union

    Lynn, MA
    2 days ago
  • $68k - $85k

     ...Manager in Boston to drive sales and manage a high-performance team. In this role, you will foster an exceptional shopping experience, coach team members, and meet sales goals while building brand loyalty. The ideal candidate will possess 3-5 years of experience in retail... 

    Pandora

    Boston, MA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Desk Leader — Member Experience. Be the first to apply!