Front Desk Leader — Member Experience
New York Sports Club
New York Sports Club in Boston is seeking a full-time Front Desk Supervisor who provides excellent customer service and inspires the team. The candidate will engage with members, handle service inquiries efficiently, and assist in training and development of staff. Applicants should have 2–3 years in customer service and at least 1 year in a supervisory role. Responsibilities also include addressing member issues and ensuring smooth club operations. #J-18808-Ljbffr New York Sports Club
- ...New York Sports Club is seeking a Front Desk Weekend Lead in Somerville, MA. This part-time... ...excellent customer service and support to members during weekend hours while leading a... ...candidate should have prior supervisory experience in a customer-facing role and be able to...SuggestedPart timeWeekend work
- ...York Sports Club in Boston, MA is seeking a Front Desk Weekend Lead to provide excellent customer... ...between Friday and Sunday, with a focus on member engagement and retention. The ideal candidate will have supervisory experience, strong communication skills, and a commitment...Suggested16 hoursPart timeShift workWeekend work
- New York Sports Club in Boston is seeking a Front Desk Supervisor to ensure a welcoming environment for members and guests. This position involves supervising the... ...ideal candidate has 2-3 years of customer service experience and a passion for providing a positive member...SuggestedFull timeShift workWeekend workWeekday work
- ...lead daily branch operations, coach staff, and ensure superior member service in person. The role reports to the Branch Manager, with... ...have a high school diploma or equivalent and 3+ years of related experience, including supervisory duties, and a strong commitment to...Suggested
$27.5 - $30 per hour
Musiciansplayground in Boston seeks a Studio Manager & Member Experience Lead to enhance member interactions and manage studio operations. This part-time position offers competitive hourly pay ranging from $27.50 to $30. The ideal candidate will bring leadership experience...SuggestedHourly payPart time- BJ’s Wholesale Club, Inc. in Stoughton, MA, is seeking a Club Manager to lead front-end teams, drive member experience, and ensure operational excellence. You will oversee FELs, cashiers, and membership ambassadors, hire and coach staff, manage scheduling, and leverage...Shift work
- SoulCycle Inc. is looking for part-time team members to provide exceptional customer service while maintaining the unique studio atmosphere... ...and communication skills. Join our community and help create a positive experience for all! #J-18808-Ljbffr SoulCycle Inc.Part time
- Highgate Hotels, LP is seeking a Front Office Manager for The Newbury Boston in Back Bay... ...This leadership position oversees Front Desk, Uniformed Services and Telephone Communications... ..., a 4-year degree (or 2-year plus experience), and proficiency with Windows, spreadsheets...
- BJ's Wholesale Club, Inc. is seeking a Front End Lead in Tilton, NH to oversee the front... ...involves coaching and developing team members to ensure excellent member service and drive... ...ideal candidate will possess leadership experience and sales knowledge, be capable of...Part time
- Equinox in Boston is seeking part-time team members who are dedicated to providing high-quality customer service and supporting studio management tasks. Responsibilities include assisting instructors and maintaining a clean and positive atmosphere. The ideal candidate has...Part timeWeekend work
$53k
...is seeking a Community Operations Team member to fulfill member needs in Cambridge, MA... ...facilitating onboarding, and supporting front desk operations. Ideal candidates are service... ...with a bachelor's degree and one year of experience. The position offers a starting compensation...- ...Amenities is a full-service concierge solution providing luxury, hotel-style front desk services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging,...
$27.5 - $30 per hour
# STUDIO MANAGER & MEMBER EXPERIENCE LEAD## Lead the Member Experience at Boston's Gym for MusiciansPart-Time / Downtown Crossing, Boston / $27.50-30/hrAre you someone who thrives in hospitality, boutique fitness, wellness, retail, or community-centered environments where...Full timePart time- ...safety, team leadership, and ensuring every guest has a positive experience. Ideal candidates will have supervisory experience, a friendly... ...a strong work ethic. Responsibilities include overseeing team members, assisting with operational needs, and maintaining high...
$20.5 - $25.63 per hour
...powered by more than 30,000 team members who make a real impact every... ...Club Manager of Member Experience, the Member Experience Supervisor... ...manage. They directly lead the Front End Leads, Cashiers and Membership... ..., Membership Services Desk, Membership Sales Ambassador and...Weekly payFull timeFlexible hoursShift work- Everybodyfights SPRT in Boston, Massachusetts is seeking a Front Desk Attendant to be the FACE of the gym and the OWNER of the customer service experience. The role involves engaging with members, resolving service issues, and upholding cleanliness across the facility....
- The Charles Hotel in Cambridge is seeking a Front Desk Supervisor to lead an attentive front desk team and ensure every guest experience feels warm and personalized. You will oversee check‑in/check‑out flows, reservations, and VIP requests, modeling hospitality with energy...
$70k
...hospitality company is looking for a Front Office Manager in Boston,... ...team and ensuring exceptional guest experiences. Responsibilities include training team members, managing daily operations at the guest services front desk, and demonstrating strong leadership...- ...Manager in Cambridge, Massachusetts, responsible for fostering member engagement and managing daily operations across multiple buildings... ...operational standards. The ideal candidate has over 5 years of experience in hospitality or related fields and possesses strong...
- ...Club is powered by more than 30,000 team members who make a real impact every day. Join a... ...departments you directly manage Lead Front End Leads (FELs), Cashiers, and Membership... ...policies and a positive member service experience Develop talent, demonstrate leadership,...Weekly payFull timeFlexible hoursShift work
$29 - $31 per hour
Sonesta Hotels International Corporation seeks a dedicated front desk supervisor in Cambridge, MA, responsible for supervising front desk agents and ensuring excellent guest experiences. The role includes conducting pre-shift meetings, handling discrepancies, and maintaining...Hourly payShift work- ...Wholesale Club in Dedham, MA is seeking a Front End Lead to oversee frontline operations... .... You will coach and develop team members, ensure excellent member service, and drive... ...the front end. Prior leadership, cashier experience, and knowledge of membership programs are...
- Equinox is seeking part-time customer service representatives for SoulCycle in Boston. Ideal candidates must be available for at least 20 hours a week across three days, including weekends. Responsibilities include providing exceptional customer service, supporting studio...Part time
- Club Quarters, Inc. is seeking a Guest Experience Manager to lead welcome experiences at the Front Desk in Boston, MA. You will greet guests, manage check-ins/outs, and ensure a memorable stay through proactive service and problem-solving. The role emphasizes hospitality...
- BJ’s Wholesale Club in Stoughton, MA is seeking a Member Experience Supervisor to lead Front End Leads, Cashiers, and Membership Sales Ambassadors, driving member experience and club performance. You will develop talent, coach teams, and ensure policy alignment with corporate...
- Bay State Physical Therapy is seeking a Front Desk Team Lead in Needham, MA. This full-time role covers scheduling, check-in/out, and insurance... ...have 3+ years in medical front office work with leadership experience, and a background in healthcare administration is preferred....Full timeWork at office
$22 - $30 per hour
Everlane in Boston is seeking a Floor Leader to lead a team that embodies the company's ethos and delivers an exceptional store experience. The ideal candidate will motivate and engage team members while ensuring highest quality service in a friendly environment. Responsibilities...Hourly pay$28.22 - $30.11 per hour
...potential. You will partner with the GM to run daily operations, supervise shifts, and deliver remarkable guest experiences. The position emphasizes coaching a 10+ member team, scheduling, safety, payroll support, and inventory control. Salt & Straw provides competitive pay,...Hourly payFull timeShift work- ...driving membership growth, managing branch leadership teams, and ensuring compliance. The ideal candidate will have 5-7 years of experience in retail financial services and a strong background in community engagement and business development. RFCU offers a comprehensive...
$68k - $85k
...Manager in Boston to drive sales and manage a high-performance team. In this role, you will foster an exceptional shopping experience, coach team members, and meet sales goals while building brand loyalty. The ideal candidate will possess 3-5 years of experience in retail...
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