Front Desk Supervisor: Member Experience Lead
New York Sports Club
New York Sports Club in Boston is seeking a Front Desk Supervisor to ensure a welcoming environment for members and guests. This position involves supervising the service team, handling customer service inquiries, and maintaining operational excellence. The ideal candidate has 2-3 years of customer service experience and a passion for providing a positive member experience. This full-time role accommodates weekday and weekend shifts. #J-18808-Ljbffr New York Sports Club
- New York Sports Club is hiring a Front Desk Supervisor in Somerville, Massachusetts. This full-time position... ...a safe and welcoming environment for members and guests. The ideal candidate will have 2-3 years of relevant experience and a proven track record in supervisory...SuggestedFull time
- ...Sports Club in Boston, MA is seeking a Front Desk Weekend Lead to provide excellent customer service and... ...between Friday and Sunday, with a focus on member engagement and retention. The ideal candidate will have supervisory experience, strong communication skills, and a...Suggested16 hoursPart timeShift workWeekend work
- ...New York Sports Club is seeking a Front Desk Weekend Lead in Somerville, MA. This part-time role... ...excellent customer service and support to members during weekend hours while leading a... ...should have prior supervisory experience in a customer-facing role and be able...SuggestedPart timeWeekend work
- BJ's Wholesale Club, Inc. is seeking a Front End Lead in Tilton, NH to oversee the front line... ...involves coaching and developing team members to ensure excellent member service and... ...ideal candidate will possess leadership experience and sales knowledge, be capable of managing...SuggestedPart time
- ...Club Manager in Watertown, Massachusetts, responsible for overseeing gym operations and ensuring a positive 'Judgement Free' member experience. The ideal candidate should exhibit strong leadership skills, be committed to excellent service, and possess management experience...Suggested
$27.5 - $30 per hour
# STUDIO MANAGER & MEMBER EXPERIENCE LEAD## Lead the Member Experience at Boston's Gym for MusiciansPart-Time / Downtown Crossing, Boston / $27.50-30/hrAre you someone who thrives in hospitality, boutique fitness, wellness, retail, or community-centered environments where...Full timePart time- BJ’s Wholesale Club in Stoughton, MA is seeking a Member Experience Supervisor to lead Front End Leads, Cashiers, and Membership Sales Ambassadors, driving member experience and club performance. You will develop talent, coach teams, and ensure policy alignment with corporate...
- Hyatt Regency Boston Cambridge is seeking a dynamic Front Desk Manager to lead our front desk team in Cambridge, MA, delivering exceptional guest experiences in Kendall Square. You will oversee daily operations, train and motivate staff, handle guest inquiries, and coordinate...Work at office
$53k
...is seeking a Community Operations Team member to fulfill member needs in Cambridge, MA... ...facilitating onboarding, and supporting front desk operations. Ideal candidates are service... ...with a bachelor's degree and one year of experience. The position offers a starting compensation...$27.5 - $30 per hour
Musiciansplayground in Boston seeks a Studio Manager & Member Experience Lead to enhance member interactions and manage studio operations. This part-time position offers competitive hourly pay ranging from $27.50 to $30. The ideal candidate will bring leadership experience...Hourly payPart time- ...ensure an exceptional “Judgment Free” member experience as well as a financially successful club... ...Manager will be accountable for leading a team of employees in a positive, motivating... ...Manager/Area Manager Involved in all front desk related activities including: Answer...All shiftsShift workNight shift
- ...Jabara Hotels, located in Boston, is looking for a Front Office Supervisor for their Cambria Hotel. This pivotal role involves overseeing daily front desk operations, supervising staff, and ensuring exceptional guest experiences. The ideal candidate will have a strong...Flexible hours
- ...Club is powered by more than 30,000 team members who make a real impact every day. Join a... ...for departments you directly manage Lead Front End Leads (FELs), Cashiers, and Membership... ...policies and a positive member service experience Develop talent, demonstrate leadership,...Weekly payFull timeFlexible hoursShift work
$15.75 - $21.63 per hour
...apparel retailer in Boston is looking for a Part-Time Supervisor to support management and create an engaging environment for customers and team members. This role requires a competitive spirit, prior supervisory experience in apparel, and the ability to adapt to business...Hourly payPart time- ...Manager in Cambridge, Massachusetts, responsible for fostering member engagement and managing daily operations across multiple buildings... ...operational standards. The ideal candidate has over 5 years of experience in hospitality or related fields and possesses strong...
- Experience Lead The Experience Lead is a hands-on, guest-facing floor leader who helps bring the... ...focused elsewhere; manage 30-40 hourly team members on shift. Take personal responsibility... ...spend to ensure we are maintaining front of house (FOH) labor budgets to set standards...Hourly payWork at officeShift work
$26.2 per hour
...join our Core Crew team as a full-time team member. This role provides comprehensive support... ...Manager across studio operations, client experience, sales, and coaching. Core Crew members... ...outreach and follow up for client leads within [solidcore]'s sales platform, phone...Hourly payPermanent employmentFull timePart timeLocal areaFlexible hoursDay shiftAfternoon shift- New York Sports Club in Boston is seeking a full-time Front Desk Supervisor who provides excellent customer service and inspires the team. The candidate will engage with members, handle service inquiries efficiently, and assist in training and development of staff. Applicants...Full time
- ...at our corporate hub. Stationed at the reception desk, you’ll be the first point of contact for Team Members, visitors, candidates, vendors, and partners. The... ...role emphasizes delivering an exceptional workplace experience and ownership of facility services....
$24 - $27.61 per hour
Join to apply for the Guest Experience Lead | Boston Seaport role at lululemon 1 day ago Be among... ...Experience Leads provide input to team member performance evaluations,... ...into store hiring decisions, and act as Supervisor on Duty (SOD) when leading the floor....Minimum wageFull timePart timeShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift- Responsibilities Payment Experience roles at Flywire are not your typical ‘support’ roles... ...Experience Managers, other regional team leads, Central Service team and all departments... ...and projects execution, support team members in reaching the team goals and in their...Work at officeFlexible hours
$72 - $84 per hour
A leading engagement firm is looking for an Associate Director of Member Engagement & Enablement in Boston. You will oversee the technology enablement aspect of the... ...hybrid role offers a competitive rate of $72-84/hour based on experience. #J-18808-Ljbffr Marchon Partners$16 - $20 per hour
Far Out Ice Cream is hiring a Shift Lead to manage shifts, ensuring high-quality service... .... This role involves leading team members during service, maintaining cleanliness,... ...Candidates should have prior customer service experience and strong communication skills. The position...Hourly payFlexible hoursShift workAfternoon shift$24 - $27.61 per hour
Guest Experience Lead Contract | Newbury Street Description & Requirements Who We Are lululemon... ...Experience Leads provide input to team member performance evaluations,... ...into store hiring decisions, and act as Supervisor on Duty (SOD) when leading the floor. Core...Minimum wageContract workPart timeLocal areaShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift- Humana Inc is seeking an Informatics Lead in Boston to solve complex business problems using data and improve customer journeys... ...and use advanced analytics to optimize performance and enhance member experiences. This role requires strong data analysis capabilities,...Remote job
- BJ’s Wholesale Club, Inc. in Stoughton, MA, is seeking a Club Manager to lead front-end teams, drive member experience, and ensure operational excellence. You will oversee FELs, cashiers, and membership ambassadors, hire and coach staff, manage scheduling, and leverage...Shift work
$20.5 - $25.63 per hour
...Member Experience Supervisor Working closely with the Assistant Club Manager of Member Experience... ...directly manage. Responsible for directly leading the Front End Leads (FELs), Cashiers and... ...all Frontline, Membership Services Desk, Membership Sales Ambassador and functions...Full timeShift work- SoulCycle Inc. is looking for part-time team members to provide exceptional customer service while maintaining the unique studio atmosphere... ...and communication skills. Join our community and help create a positive experience for all! #J-18808-Ljbffr SoulCycle Inc.Part time
$16 - $20 per hour
Far Out Ice Cream in Cambridge, MA is looking for a committed Shift Lead to ensure high-quality service and team performance. This role oversees team members during shifts, ensuring the guest experience remains friendly and efficient. Prior leadership and customer...Full timePart timeFlexible hoursShift work- ...insurance company in Boston is looking for a team leader to oversee Member Services and Provider Services. The ideal candidate should have strong leadership skills, at least 5 years of call center experience, and manage a team of 40-70 members. Responsibilities include...Remote job
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