Certified Peer Support Specialist - DHHS

Job Summary

This WCS Certified Peer Support Specialist position is located at the Department of Health and Human Services (DHHS) and is embedded within their clinical programming. The position provides Certified Peer Support Services to peers assigned to their caseload, that include a wide range of supports to assist the peer with mental health and/or substance use issues in the recovery process. These services promote wellness, self-direction, and recovery by enhancing the skills and abilities of peers to meet their chosen goals. The services help peers negotiate mental health and/or substance use systems with dignity, and without trauma. The position requires some level of independent judgement and decision-making ability in the course of their work to support peers and work with them to determine inventions they need to meet their goals. This position will seek supervision and support with their DHHS team, as well as their program manager and follow direction in the course of their work. The Peer Support Specialist in this role must be certified through the State of Wisconsin. The Peer Support Specialist will comply with all forms of required documentation of WCS and DHHS for their position (the County Avatar system, Activity Reports, and more).

Essential Duties and Responsibilities

• Maintain a flexible schedule to meet the needs of the individuals served, including being available by cell phone on nights and weekends.
• Provide individual peer support services for people involved in DHHS clinical outpatient services, in accordance with the peer’s individualized treatment and recovery plan, lending their unique insight into substance use and mental health issues and what makes recovery possible.
• Acting as a role model and demonstrating techniques in recovery and coping skills, including but not limited to assisting them with effective recovery-based services, finding self-help groups, problem solving techniques, building social skills, combatting negative self-talk,.
• Link individuals to a variety of self-determined supports and services/resources within the Waukesha community, and how to use natural/ family supports in the recovery process.
• Attend DHHS treatment team and clinical supervision meetings as required to promote peers on their caseload using self-directed recovery tools.
• Support individuals to become the expert of their own lived experience and develop a voice and choice around service participation to be empowered in their recovery.
• Responsible for maintainingup-to-date accurate documentation of all direct contacts in Avatar (county database) and county spreadsheets with training by the DHHS Clinical Supervisor, including the peer’s name, date of service, service code, direct service minutes, if face-to-face, document time in minutes, location of service, travel time and miles, narrative of service summarizing staff intervention and response of the peer, signature with date of Certified Peer Support Specialist documented notes, and staff signature requires credentials.
• Responsible for any documentation required by the WCS Program Manager.
• Required to turn in program spreadsheets in an accurate and timely fashion. Avatar and Activity Reports must match.
• Complete all agency training as required within the agency timelines.
• Attend and participate in monthly in-person WCS team meetings as required.
• Attend dedicated supervision meetings with the DHHS clinical team, and other meetings required by DHHS.
• Assist Program Manager with planning and participating in community building and recovery activities and events.
• Attend in-service training and conferences as required by WCS or DHHS.
• Interaction with outside agencies, as requested.
• This position requires some limited driving for work-related duties and community outreach.
• Other duties as assigned by the Program Manager or leadership of the DHHS clinical team.

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