Quality Supervisor

Factor a brand of HelloFresh is seeking a Food Safety Quality Supervisor. The FSQA Supervisor for Manufacturing is responsible for all supporting food safety and quality assurance related internal audits in adherence with regulatory standards. The position supervises and supports all hourly Team Members (TMs). Additionally, the position supports development, implementation, and managing food safety and quality control systems designed to ensure compliance with internal and regulatory requirements.


You Will...

• Provide employee training and instructions to provide advice on how to perform their task (FSQA checks, inspections, documentation, expectations, training)
• Develop, motivate, engage, coach, and inspire a team of hourly FSQA technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within. Provide all employees with the necessary tools, proper training, and corrective direction while evaluating team productivity and accomplishments.
• Maintain accurate documentation regarding GMPs, HACCP, Holds, Calibration, standard operating procedures (SOP's) and any other FSQA requirements.
• Initiates RCA investigations, executes pending preventive and corrective action requests (CAPA), including nonconformities from holds, internal and external audits.
• Report food safety and quality problems to personnel with authority to initiate action. • Use structured problem solving and sound process design skills to improve operations as it relates to the product safety

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


You Are...

• Leadership: train and develop a large group of hourly employees
• Performance Management: for assigned production lines.
• Problem Solving/Analysis, results driven
• Communication Proficiency: speak to employees with tact and diplomacy. • Time Management: tracking/monitoring production and maintaining productivity. • Technical Capacity: computer literacy to input information into the computer.

Required Education and Experience

• Associate degree or related leadership work experience.
• At least 3 years of work experience in quality assurance should be combined with a demonstrated track-record of accomplishments as an FSQA leader, and with satisfying customers in technology-driven, developing companies.

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

Schedule: Sunday-Tuesday, 3:30 PM-3:30 AM; Wednesday, 11:00 PM-3:00 AM

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Illinois Pay Range

$63,000-$67,500 USD