Customer Service Lead - Cashier

Overview of Responsibilities

As a Head Cashier at Sprouts Farmers Market, you are responsible for the supervision of a team of cashiers, providing training, hiring, monitoring, and assistance with operational issues. This position is primarily mobile, proactively visiting registers, providing direction and support to Cashiers and Baggers, and ensuring excellent customer service. Typically, the Head Cashier is in the register to assist in potential customer assistance issues while maintaining visibility of the exit doors for security and loss prevention issues. The Head Cashier also assists in the selection of and the training of new cashiers as well as taking the necessary steps for disciplinary actions, which may include directly administering discipline, participating in disciplinary actions, or providing input to the Store 3rd Manager or Store Manager on required disciplinary actions. The Head Cashier is also responsible to assign store sweeps, monitor/maintain cash register supply levels, and also maintain cleanliness standards in our restrooms and our parking lots. The Head Cashier will also schedule and oversee the proper execution of appropriate meal and rest breaks pursuant to company policy and state requirements. If youre someone who thrives in a fast paced environment then we want to hear from you!

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Qualifications

To be a Head Cashier at Sprouts Farmers Markets you must:

• Be at least 18 years of age; possess a high school diploma or GED, and 1-2 years of recent cashiering experience supplemented with leadership training.
• Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
• Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers, representing as a role model in behaviors.
• Ability to operate front end equipment; register, calculator, scanner.
• Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
• Have good communication skills; the ability to take direction/constructive criticism and participate in a team environment
• Be able to perform repetitious activities, and have the ability to multi-task, prioritize and stay organized.
• Must lift/carry product horizontally/vertically weighing up to 30 lbs., from 36 to 24, for a distance up to 3 feet for up to 50 hours without mechanical assistance.
• Must use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours.
• Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count.

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
- Competitive pay
- Sick time plan that you can use to support you or your immediate families health
- Opportunities for career growth
- 15% discount for you and one other family member in your household on all purchases made at Sprouts
- Flexible schedules
- Employee Assistance Program (EAP)
Eligibility requirements may apply for the following benefits:
- 401(K) Retirement savings plan with a generous company match
- Affordable benefit coverage, including medical, dental vision
- Paid parental leave for both mothers and fathers
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company paid life insurance and short-term disability coverage

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmers market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

Required qualifications:

• 18 years or older
• Legally authorized to work in the United States