Adoption Manager

Job Description

As an Adoption Manager, you will collaborate with internal and external client stakeholders to execute adoption and efficiency plans to achieve client goals. You will manage and direct project scope, while identifying risk areas and proposing resolution strategies to leadership. In addition, you will localize the client adoption plan by sharing best practices and leveraging behavior change techniques and adult learning principles. You will function as an integral part of the Adoption community; mentoring and educating other associates on adoption strategy and ensuring best practices are being observed and rolled out across engagements.

Our vision is to improve client outcomes through strategic consulting resulting in a better clinician and patient experience. We are excited for you to join our innovative team!

Responsibilities

Responsibilities:

Analyze user experience and other client outcomes data, and incorporate organizational change techniques and adult learning principles to develop client adoption plans Consult with internal and external client stakeholders to propose and execute adoption strategies to achieve client objectives

Build and strengthen relationships with client executives and leaders to promote a positive caregiver experience

Oversee and deliver overall project scope and manage financials and other project operations for one or more client engagements

Proactively identify and troubleshoot project issues and risks, propose resolution strategies, and escalate as appropriate

Direct, and enable adoption associates responsible for client deliverables by helping to remove or overcome client resistance or other barriers

Propose new approaches to create and deliver onboarding and continuous education plans for assigned products and offerings for internal, third party, or client resources delivering adoption support

Propose options and educate clients on available analytics tools and adoption best practices

Provide analysis and reporting to internal and external client stakeholders on progress, key performance indicators, and value achieved

Train associates within the analytics and adoption community; share suggestions for improvements to processes and best practices with leaders

Expectations

Must be able to obtain and maintain a federal clearance (US Citizen)

Willing to work additional or irregular hours as needed and allowed by local regulations

Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

Willing to travel up to 80% as needed

Perform other responsibilities as assigned

Basic Qualifications

At least 6 years total combined related work experience and completed higher education, including:

At least 1 year healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management and/or other client-facing or HCIT solution work experience

At least 5 years additional work experience directly related to the duties of the job and/or completed higher education

High School Diploma

Preferred Qualifications

Bachelor's degree or equivalent relevant work experience

Master's degree or equivalent relevant work experience

At least 2 year of project management work experience

Project Management Professional (PMP) - Project Management Institute (PMI)

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $28.41 to $56.83 per hour; from: $59,100 to $118,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing View email address on click.appcast.io or by calling View phone number on click.appcast.io in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.