Onsite Real-Time Call Center WFM Analyst
Qualfon
Qualfon in Casselberry is seeking a skilled individual to monitor staffing levels and provide insights to improve operational performance. The position requires onsite presence and involves tasks related to data management and workforce processes. The ideal candidate is a college graduate or has completed at least 3 years of related courses, possesses knowledge of KPI calculations and workforce tools, and has a keen eye for detail. Strong analytical skills and the ability to perform under pressure are essential for success. #J-18808-Ljbffr Qualfon
Vacancy posted 3 days ago
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