Remote Service Desk Analyst - Public Sector IT
Cloud & Things Inc
Cloud and Things seeks a Service Desk Analyst to provide front-line Level 1/1.5 IT support for the NYC Health + Hospitals enterprise. The role is primarily remote, with day shifts and holiday coverage as needed, supporting a 24/7 environment and monitoring queues. You will resolve user requests, escalate as needed, document actions, and contribute to continuous improvement initiatives. #J-18808-Ljbffr
Vacancy posted 3 days ago
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