Delivery Dispatcher
$16 per hourChick-fil-A
DESCRIPTION The Chick-fil-A Delivery Dispatcher leads the daily operational process of our Chick-fil-A Research Row Delivery team. This position assigns deliveries for the delivery drivers to ensure a remarkable and personalized experience for each guest. This position works closely with leadership to ensure excellence in this area of business. At Chick-fil-A, a Delivery Dispatcher must be a friendly, enthusiastic individual with a passion for excellence and service who enjoys taking care of the guests needs. Chick-fil-A is a great opportunity for people of all backgrounds, and no experience is necessary. Duties and Responsibilities: On-boarding • Conduct a delivery driver on-boarding and training for all new hires. Operations
• Continuously reinvent processes and procedures with the aim of increasing efficiency, reducing waste, controlling food and paper costs, and improving the guest experience. • Dispatch orders throughout the day to ensure deliveries are on-time - this is the main responsibility of this role each day. • Oversee the maintenance of the fleet. • Strategically route drivers and manage orders accurately and efficiently. Customer Recovery • Oversee and lead the recovery of customers when issues or problems arise with order accuracy, late orders, and other issues that create a bad customer experience. Benefits: • Competitive Pay • Closed Sundays • Free Meals while working • Flexible Hours • Sundays off Qualifications & Experience: • Technically minded with the ability to fix technical issues. • Willing and able to work in a physically demanding role (work on foot for several hours). • Demonstrated past leadership experience. • Ability to coach, motivate and lead other team members. • Ability to multi-task in a fast-paced environment Operation hours are from 10:30am 10:00pm, Monday - Saturday Must be 18 years of age or older, have a driving background check completed, have a good driving record, have a reliable vehicle that is always kept clean inside and out, complete be able to work on the weekends, and be authorized to work in the U.S. Job Type: Full-time Pay: $16.00 Benefits: • 401(k) • Employee discount • Flexible schedule • Health insurance • Paid time off Schedule: • Day shift • Monday to Friday • Weekend availability REQUIREMENTS
- Oversee the speed, customer service, and accuracy of the Delivery Team.
• Continuously reinvent processes and procedures with the aim of increasing efficiency, reducing waste, controlling food and paper costs, and improving the guest experience. • Dispatch orders throughout the day to ensure deliveries are on-time - this is the main responsibility of this role each day. • Oversee the maintenance of the fleet. • Strategically route drivers and manage orders accurately and efficiently. Customer Recovery • Oversee and lead the recovery of customers when issues or problems arise with order accuracy, late orders, and other issues that create a bad customer experience. Benefits: • Competitive Pay • Closed Sundays • Free Meals while working • Flexible Hours • Sundays off Qualifications & Experience: • Technically minded with the ability to fix technical issues. • Willing and able to work in a physically demanding role (work on foot for several hours). • Demonstrated past leadership experience. • Ability to coach, motivate and lead other team members. • Ability to multi-task in a fast-paced environment Operation hours are from 10:30am 10:00pm, Monday - Saturday Must be 18 years of age or older, have a driving background check completed, have a good driving record, have a reliable vehicle that is always kept clean inside and out, complete be able to work on the weekends, and be authorized to work in the U.S. Job Type: Full-time Pay: $16.00 Benefits: • 401(k) • Employee discount • Flexible schedule • Health insurance • Paid time off Schedule: • Day shift • Monday to Friday • Weekend availability REQUIREMENTS
Vacancy posted 2 days ago
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