Digital Fraud Review Analyst

Digital Fraud Review Analyst The Digital Fraud Review Analyst is responsible for identifying potential fraudulent check deposits while maintaining compliance with bank policies, procedures, and applicable laws and regulations including Reg CC, BSA, and AML. Essential Functions, Duties, and Responsibilities: Perform fraud detection monitoring of checks deposited through ATM and Mobile FXD platform. Review Actimize Deposit Activity Alerts, alert branch of activity that is suspicious in nature. Monitor current fraud patterns using digital devices and demonstrate capability to take fast actions to quell institutional losses. Demonstrate capability in assigned fraud strategy and analytics to help in documentation of rules, reports, and techniques that are adequately notated in a way that others can follow and learn from. Document monthly fraud trends seen across electronic banking platforms. Analyze customers account to determine if fraudulent activity is present. Ensure chargeback process is complete. Follow Regulation CC guidelines for placing holds on ATM Deposits while understanding that mobile deposits are not governed by the Regulation CC Funds Availability requirements. Exercise the highest level of security to reduce the banks and customer's exposure to financial risk. Cross-train new employees. Assist with special assignments or coverage of other functions within department during peak times and/or staff absences. Review and maintain the department's policies and procedures. Provide support to our branch staff and other departments. Complete and submit monthly volume reports. Required Knowledge, Skills and Competencies: Strong oral and written communication skills. Customer service focus with the ability to respond to requests in a timely manner. Detail oriented, with strong organizational skills. Strong time management skills and ability to handle multiple tasks simultaneously. Intermediate computer proficiency. Intermediate proficiency in Microsoft Office Suite Products. Able to effectively express self, using language and grammar in a professional manner. Able to research, analyze, identify viable options, draw sound conclusions, and present findings. Able to work flexible and varying hours. Industry and Work Experience: Minimum 5 years of previous banking experience preferred. Minimum 2 years of fraud review experience preferred. Academic: Bachelor's degree required. Benefits Available to Employees: Medical, Dental and Vision Insurance Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Employee Resource Groups Banking Advantages for Employees: Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers' Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Ameris Bank