Call Center Customer Service Inbound/Outbound

Mechanical Claims Adjuster

Are you an experienced auto mechanic looking to get out of the garage? Tired of flat rate? Interested in working from home?

Kelly Services, in partnership with Nissan North America, is currently hiring an experienced Automotive Technician as a Mechanical Claims Adjuster to work 100% remotely from home! This is a full time Kelly Contract position with great promotional opportunities and pays $25/hour.

In this position you will use your automotive technician skills to provide telephone and email support on all facets of the claim life cycle for Nissan Security+Plus, Infiniti Elite, Mitsubishi Diamond Care, and QualityGuard+Plus vehicle service contracts.

Minimum Qualifications:

• Minimum 2+ years working as a Mechanical Automotive Technician
• Experience at dealership, after market, or independent repair shop preferred.
• Demonstrated mechanical acumen i.e. ASE Certification
• Strong interpersonal, decision-making, negotiation, and conflict resolution skills
• Working knowledge of Microsoft Office Suite and other PC applications
• Typing skills: 35 wpm

Job Description:

• Working with dealerships / service advisors to approve or deny a claim.
• Verify contract coverage and eligibility to NESNA policies, ascertain parts and labor charges, provide preapprovals, facilitate third-party and TechCam inspections, secure vendor parts, and ensure optimal part warranty coverage throughout policy.
• Perform appropriate research with available tools to adjudicate claims, provide assistance to service contract policy holders repair facilities, and approve claims according to NESNA policy procedure.
• Leverage mechanical acumen resources to provide proper labor and parts repair approvals.
• Conduct transactions according to NESNA policies procedures to ensure proper use of Company funds and ensure repair claims are completed in a timely manner.
• Must have a solid work history.

Perks:

• Weekly Pay
• 16 paid holidays
• 10 days of accrued paid time off
• Enhanced medical benefits
• Kelly Perks-Discount Program

If you are interested and would like to be considered for this position, please apply today and one of our recruiters will reach out to you! Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a claims adjuster with Nissan North America today!