Hard Skip Specialist

At OneMain, Hard Skip Specialists are responsible for locating customers and securing company collateral by expertly leveraging investigative (skip tracing) techniques on charged-off accounts. The main objective is the successful repossession of collateral, executed with the highest degree of professionalism and integrity, and in alignment with all applicable laws and regulations. Hard Skip Specialists also handle the assignment and follow-up of repossession activities, working closely with both internal teams and third-party vendors to ensure comprehensive account resolution.

In the Role:

• Conduct daily skip tracing activities to locate individuals and collateral for the recovery of charged-off assets.
• Build and maintain strong working relationships with both new and established repossession vendors.
• Manage all assigned accounts, focusing on the timely repossession of collateral.
• Prepare, process, and send required Federal and State regulatory paperwork, including notices, affidavits, and other supporting documents.
• Manage replevin actions, coordinating with legal teams and appropriate parties.
• Collaborate with the Repossession team to strategize and implement effective recovery tactics.
• Secure assets on previously charged-off accounts, ensuring all procedural and regulatory requirements are met.
• Take on additional responsibilities as assigned to support recovery operations.

Requirements:

• High School Diploma or GED
• Minimum 2 years of experience in skip tracing, repossession, or collateral recovery, with a proven track record of successfully locating and recovering charged-off assets using advanced investigative techniques

Preferred:

• Prior experience in an auto finance or recovery environment
• Excellent communication, negotiation, and relationship-building skills
• Proven track record of meeting and exceeding recovery goals
• Ability to thrive both individually and within a team in a fast-paced, target-driven setting

Location: On Site - West Valley City, UT

Work Schedule:


The average work week is Monday through Friday from 9a-6p. The schedule includes one rotating Saturday every 6 to 8 weeks.


Who we Are


OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.


Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.


Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)

• Paid sick leave as determined by state or local ordinance, prorated based on start date

• Paid holidays (7 days per year, based on start date)

• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.