Branch Manager (San Diego, CA )

Job Summary Under general direction and with a high level of autonomy, the Branch Manager uses extensive knowledge and skills obtained through education and experience to manage a retail branch office of Raymond James and Associates. The role includes managing compliance oversight, ensuring adherence to firm and regulatory policies, and may involve operating within a complex of branches. Essential Duties and Responsibilities Evaluates branch structure and strategic plan, including future growth as needed, to promote overall efficiency and profitability while maintaining a commitment to excellent service. Develops and implements plans to meet office sales goals. Responsible for compliance oversight and ensuring adherence to firm and regulatory policies and procedures. Performs reviews of client accounts and documents and resolves client complaints. Coordinates registrations, continuing education, licensing, etc. of branch personnel. Supervises daily trading and other office activities. Facilitates sales promotion activities such as seminars and luncheons/dinners, and informs Financial Advisors of new products and RJA-managed underwritings. Develops and monitors office revenue and expense budgets. May attract, select, orient, train, and retain Financial Advisors (FAs) and support staff. May conduct ongoing performance appraisals and salary reviews of operations associates, maintaining branch associate files. May review daily work of associates, evaluate workload and responsibilities of support staff to determine necessary assignment changes. May ensure daily staffing levels and adequate cross‑training. Participates in community affairs as a representative of the firm. Services clients in his/her own book of business. Performs other duties and responsibilities as assigned. Knowledge Company’s working structure, policies, mission, strategies, and compliance guidelines. Economic and accounting principles and practices, the financial markets, banking, and analysis and reporting of financial data. Legal requirements and federal and state regulations related to employment. Skills Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases. Preparing and delivering clear, effective, and professional presentations. Identifying the needs of customers through effective questioning and listening techniques. Abilities Handle stressful situations and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a Service‑First attitude. Establish and maintain a respected position of leadership to influence, motivate and persuade others to achieve desired outcomes. Project a professional and pleasant appearance and demeanor to work with clients; utilize tact and diplomacy in dealing with customers in a deadline‑driven environment. Continuously learn investment products, industry rules and regulations, and financial planning. Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast‑paced work environment. Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels. Articulate reasons behind decisions. Keep all appropriate parties up‑to‑date on decisions, changes, and other relevant information. Establish and maintain effective working relationships with others. Identify problems, gather facts, and develop solutions. Education and Experience Bachelor’s degree (B.A.) from a four‑year college or university, and a minimum of three (3) years experience in a financial services firm. OR an equivalent combination of experience, education, and/or training as approved by Human Resources. Licenses and Certifications Securities Industry Essentials (SIE) required, provided that an exemption or grandfathering cannot be applied. Series7 and 9 & 10 (or 8) required. Series63 & 65, or 66 as required by state. Life, Health, and Variable Annuity Insurance Licenses. NFA Commodities License required if any commodities trading is done at the branch. Salary Range $70,304.00 – $95,000.00 Benefits The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. The position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. Equal Opportunity Employer The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #J-18808-Ljbffr 100 Raymond James & Associates, Inc.