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Bilingual Customer Service Representatives

Diamond Marketing

Job Description

Job Description

Bilingual Customer Service Representative (English/Spanish)

Location: San Jose, CA
Job Type: In-Person

Diamond Cut Marketing is looking for friendly, motivated, and bilingual individuals to join our growing team as Customer Service Representatives!

We provide hands-on training, ongoing support, and opportunities to develop professional skills, with potential advancement into Senior Representative and Team Lead positions.

Responsibilities

  • Assist customers with questions about products, services, and available options.
  • Communicate clearly and professionally in both English and Spanish.
  • Provide friendly, helpful customer service during face-to-face interactions.
  • Explain products and services while helping customers make informed decisions.
  • Work alongside team members to achieve individual and team goals.
  • Participate in training sessions and team meetings to strengthen customer service and communication skills.

Qualifications

  • High school diploma or equivalent preferred.
  • Strong communication and interpersonal skills.
  • Friendly, professional, and customer-focused attitude.
  • Ability to work in a team-oriented environment.
  • Previous customer service, retail, or sales experience is a plus, but not required.
  • Willingness to learn and develop new skills.

What We Offer

  • Paid training, if applicable
  • Supportive and collaborative team environment
  • Hands-on experience in customer service and sales
  • Professional development and mentorship
  • Opportunities for advancement into Senior Representative and Team Lead roles based on performance and business needs

Work Environment

This is an in-person, customer-facing position supporting customers at established retail locations in the San Jose area. This is not a

Apply Today!

If you're bilingual, enjoy helping people, and are looking for an opportunity to build your professional skills, we'd love to hear from you!

Join Diamond Cut Marketing and take the next step in your career!

Vacancy posted 3 days ago
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