Retail Assistant Store Manager - Glen Allen, VA

Overview At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it. We’re on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you’re someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you’ll fit right in here. As part of our retail team, you won’t just sell phones and plans; you’ll build relationships, guide guests through decisions with patience and expertise, and create moments that turn first‑time visitors into lifelong customers. Our rapid expansion offers opportunities for leadership development, skill‑building, and career progression. What You Will Do The Retail Assistant Store Manager supports overall store effectiveness and delivers an exceptional customer experience. This role partners closely with the Store Manager to help meet performance, sales, and customer satisfaction goals. Success requires excellent customer service skills, the ability to actively sell, meet or exceed individual performance expectations, support training efforts, and contribute to team development. The Assistant Store Manager helps reinforce company standards, supports daily operations, and works with the Store Manager on performance and coaching needs. Wage: $21.50–$22.50 per hour plus uncapped commission. Classified as modified full‑time (30–39 hours per week, typical 35). Engage customers on the sales floor, assist with device setup, plan selection, and complete sales transactions to meet individual and store sales goals. Support daily store operations in partnership with the Store Manager, ensuring company standards and processes are followed. Reinforce training, onboarding, and policy expectations through hands‑on guidance and modeling best practices. Follow established procedures to support store operations during scheduled shifts, including when the Store Manager is not present. Partner with the Store Manager on team matters and elevate employee relations or policy concerns as appropriate. Complete opening and closing responsibilities, including register reconciliation and securing the store per company guidelines. Maintain store presentation standards, ensuring the sales floor, backroom, and customer areas remain clean, organized, and welcoming. Implement marketing and merchandising updates, including promotional materials, signage, device displays, and pricing changes. What You Will Need High School Diploma required. 2+ years of retail experience required; wireless, specialty retail, or big‑box experience preferred. Strong communication skills, both verbal and written. Demonstrated ability to support training and guide team members. Solid business acumen and understanding of retail performance metrics. Self‑motivated with the ability to work in a fast‑paced environment. Flexible schedule, including weekends and occasional travel as needed. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items. Capacity to move around the store, assist customers, and maneuver merchandise when necessary. Additional Requirements Pre‑employment background check and drug screen are required. Benefits Competitive base pay with potential for shift differential, overtime, and bonus pay (bonus eligibility subject to active employment and compliance with company policies). Medical insurance (98% company‑paid for full‑time employee coverage); dental and vision insurance (100% company‑paid for full‑time employee coverage). 401(k) company match of 100% up to 6% of your pay. Discounted Consumer Cellular wireless phone plan for employees. Paid Time Off available following a 30‑day waiting period; 6 company‑paid holidays plus 16 hours of floating holiday accrual per year. Flexible Spending Accounts (FSA) for health care and dependent care expenses. Life and AD&D insurance equal to 1× your annual earnings (100% company‑paid); long‑term disability insurance (100% company‑paid); employee assistance program (100% company‑paid). Education reimbursement and employee rewards program. Location & Employment Primary location: Glen Allen, Virginia, United States. Job type: Retail Associate. Schedule: Full‑time. Travel: No. #J-18808-Ljbffr Consumer Cellular, Inc.