Concierge - Per Diem

Per Diem Concierge Greeter

Looking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You'll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You'll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal "hospitality with a higher purpose." We know you'll make an impactful difference — because the difference is you. Come join us!

As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way.

We are currently seeking a Per Diem Concierge Greeter to provide coverage for shifts as needed. This role is ideal for someone who enjoys a flexible schedule and wants to be part of a supportive, resident-focused team. In this position, you'll create an exceptional first impression of our community for all who visit our front desk. The attitude, demeanor, and professionalism you display will reflect the excellence of our service and the core values of our brand.

You'll have frequent contact with residents, families, guests, and team members, so maintaining a friendly, courteous, and professional manner at all times is essential. The loving care, attention to detail, and superior customer service you bring to this role will help ensure the comfort and wellbeing of our residents each day.

Schedule: This is a per diem position to cover shifts as needed. Shifts may be scheduled any day and at any time, based on the needs of the community.

Additional responsibilities include:

• Answering and redirecting incoming calls with professionalism and positivity
• Taking accurate and courteous messages and promptly responding to resident requests
• Greeting all visitors warmly and completing inquiry forms as appropriate
• Responding to resident, guest, and team member inquiries in a polite and timely manner
• Ensuring emergencies are handled promptly and appropriately
• Maintaining accurate and up-to-date front desk sign-in/out logs
• Performing basic computer data entry as needed

Qualifications:

• Clear, confident speaking voice (in person and over the phone)
• Cheerful, upbeat, and professional demeanor
• Attentive to details, situations, and emergencies
• Strong and pleasant communication skills
• Familiarity with MS Office (Excel, Word, Outlook) preferred
• Fluent in English, both verbal and written
• Respectful and polite with residents, guests, and colleagues
• Flexible availability for varied scheduling needs

Behaviors

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required: High School or better.

Preferred: Associates or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.