Lead Customer Success Manager
Amperity
Careers at Amperity
At Amperity, we are proudly customer-obsessed. Working here means getting deep in the data and seeing through the eyes of our customers to help them transform their businesses. We're building something that's unique in the market, and every day is a chance to collaborate with super-smart people to solve complex challenges.
We Innovate Through Our Values
Play for each other. Nothing in business beats winning with people you trust completely teammates you'd go all in for.
Outside-in, always. Customers are the core of everything we do. The market owes us nothing and has a short memory.
Relentless to outcomes. We are living through the most transformative era in human history and we intend to shape it.
Hard Problems Are Way More Exciting
Amperity only exists because we chose to solve a problem that hadn't been solved before. We're motivated by challenging the status quo and leading instead of following. Our drive to deliver exponential value to our customers fuels continuous innovation across our entire company.
Life at Amperity
Your overall well-being is a priority and we offer a competitive benefits package that includes medical, mental health, dental, and vision - we cover 100% of the employee premiums as well as tools to plan for your retirement.
Community involvement. Amperity is just one of the communities you're a part of. Ampers receive four volunteer days per year to contribute your time and energy to your communities outside of work.
Amper connections. We regularly connect, creating a community that shares a vision and sense of belonging. Sometimes it's an all-company meeting, sometimes it's a 1:1 with a colleague, and sometimes it's laughter yoga or meeting a polar bear. We are dedicated to our work, and we're equally committed to connecting and having fun.
Moments that matter. From expecting a new family member to the unexpected, life happens. And when it does, we take it as seriously as you do. We have programs to support new parents, medical leaves, and more.
Paid time off. We provide several ways to rest, stay energized, and observe the life moments that matter to you through paid company holidays, self-managed PTO, and paid leave programs.
Career defining experience. To get you started on the right foot we have a comprehensive on-boarding process and you'll spend time learning about our business, gaining hands-on experience with our product, and building connections across the company.
300 + Ampers globally 18 Patents 400 + brands use Amperity 15 B+ Unified customer profiles sent to the ad ecosystem daily
Community at Amperity
At Amperity, we don't just work together, we create a dynamic and inclusive environment that leads us all toward greatness for our customers, our partners, and our fellow Ampers.
Employee resource groups (ERGs) and affinity groups at Amperity are a place to champion, cultivate, and sustain an inclusive culture for all Ampers, which strengthens our team and propels innovation that drives company success.
"At Amperity, initiative is always met with opportunity. As an individual and newer employee, I've been supported in growing my skills, expanding my scope, and advancing my career. As a manager, I've also seen the same support extended to my team as they take on new challenges and explore interests beyond their previous roles."
Meredith Armstrong Senior Director, GTM Revenue Operations
"As someone who worked in academia, led a nonprofit, and consulted in politics before moving into tech, I've been impressed by how welcoming Amperity is of diverse experiences and backgrounds. And as a queer person, I feel seen. I think our strength and ability to succeed is deeply rooted in our appreciation for our diversity."
Brandon Disco Senior Revenue Operations Manager
"Trust at Amperity isn't just a valueit's foundational to how we work. In nearly six years at Amperity, I've been trusted with challenges I never imagined I could take on. That has pushed me to grow, gain new skills, and earn two promotionsmilestones in my career that I'm truly proud of."
Jenn Crowley Manager, People Operations
"Our leaders and teams recognize that true enablement is about investing in people, technology, tools, processes, and resources that empower employees to excel. It's not just training, but the content, resources, events, and pipeline accelerators that help our teams succeedand ultimately deliver greater value to our customers."
Krissy Janes Senior Director, Revenue Programs & Enablement
"In just six months, I've grown more than I could have in years elsewhere. I've had the freedom to steer the wheel under a collaborative structureeveryone is trusted to lead, experiment, and create work that defines where the brand goes next. When we have that same sense of ownership, we build momentum that takes our work to the next level."
Ann Tang Visual Designer
"A culture of trust and support is what makes Amperity a special place to work. It's a true learning environment where people share openly, encourage one another, and create space for growth. This spirit of collaboration not only helps us deliver value to our customers but also allows our team to thrive together."
Mike Gorbatenko Senior Software Development Engineer
"Succeeding at Amperity means recognizing that selling is never a solo effort. From product to marketing to operations and beyond, everyone plays a role in delivering value. Attributes within our valuescuriosity, integrity, and collaborationare what tie it all together, reminding us that when we work as one team, we build lasting partnerships."
Nancy Kolo Senior Sales Director
Current Openings
Filters All departmentsAll departmentsG&ASalesCustomer SuccessEngineeringProduct MarketingAll locationsAll locationsNew York, NYSeattle, WAArgentina
15 results
NOTICE TO APPLICANTS
Amperity participates in E-Verify to confirm work authorization. The E-Verify and workers' rights notices are available for review.
All communication from our hiring teams will only come from an Amperity employee with an @amperity.com email address. If you believe you have been a victim of a phishing attack, please alert us at View email address on click.appcast.io.
Stay Connected
Like what you see but not the right role for you? Join our Talent Community - we'll keep you posted on what's happening at Amperity, and upcoming roles that might match your interests.
Join Talent Community
Amperity- ...behalf of a partner company. We are currently looking for a Customer Success Coordinator - REMOTE. In this role, you will play an essential... ...our customers derive ongoing value from our platform. You will manage various customer renewals, identify growth opportunities, and...SuggestedRemote job
$144k - $198k
About Amperity—Why This, Why NowMost customer data is a lie by omission.Every consumer... ...generational business.We measure our success by one standard: whether what we... ...love to speak with you.The RoleAs a Lead Customer Success Manager (CSM) at Amperity, you will play a critical...SuggestedContract workWork at officeLocal areaRemote work- ...is expanding its Partner Ecosystem team to focus on the overall success of our consulting and technology partners. We are seeking a Director... ...to the VP, Global Partner Growth. This player-coach role will lead the regional Partner Success team, enable partners for a...Suggested
$97k - $120k
...Customer Success Manager Hover is looking for a Customer Success Manager to help our mid-market customers adopt, engage with, and realize value... ...by Driving Customer Onboarding and Adoption Lead onboarding for new customers, including training, implementation...SuggestedFull timeWork at officeLocal areaFlexible hours$115k - $125k
...Senior Customer Success Manager Drive CB Insights' growth as part of our Customer Success team. The role you'll play: The CB Insights... ...a portfolio of Accounts that include some of the world's leading corp strategy, corp dev, and research teams. Forward...Suggested- ...engineers. This role We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first... ...manage webinars and workshops in partnership with our creative leads, from planning content through execution Share customer...Full timeH1bWork at officeVisa sponsorshipFlexible hours
$115.6k - $169.5k
...in Munich and has grown further internationally in US. The Customer Success Manager is expected to assure and support high quality product implementation... ...and externally. Responsibilities Lead the development and continuous enhancement of the US customer...Contract workTemporary workWork experience placementWorldwide- ...Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for... ...Proactively manage account health and identify churn risk Lead QBRs, success planning, and ongoing check-ins Retention...
$150k - $200k
...Customer Success Manager Founded in New York and backed by top-tier venture capital firms, Plural is the AI-native operating system for enterprise infrastructure. The AI era has triggered a 10x explosion in code output, but the infrastructure underneath is still managed...$100k - $180k
...Customer Success Manager America's disaster response system is broken. When a pipe bursts or a fire tears through a home, families are displaced... ...primary point of contact from onboarding through renewal Lead customer onboarding end-to-end — setting customers up for...Contract workFor contractorsWork at officeVisa sponsorshipWork visaFlexible hours$81k - $160k
...Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer... ...our hybrid working model. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their...Work experience placementLocal areaWorldwideFlexible hours- ...Customer Success Team Member Vendelux is building the category-defining platform for event... ...effectively. Create strategic plans for managing client relationships and develop clear... ..., methods, and processes that lead to success Collect and analyze feedback...Work at office
$120k - $140k
...Enterprise Customer Success Manager New York, NY (in-person, Manhattan)$120,000 to $140,000 base salary + variable + equity About Trayd Trayd is building the operating system for commercial construction: payroll, compliance, and back-office workflows that actually...Contract workFor subcontractorWork at officeRelocation- ...Assembled Assembled helps companies scale great customer support. As consumers, we’ve all been... ...gives support leaders the tools to manage that complexity, from AI agents that resolve... ..., Carta, and Notion. The Customer Success Manager is tasked with working with our growing...
- ...Customer Success Manager (CSM) Loop is a fully automated delivery intelligence platform for modern food brands that helps restaurants become... ...personalized support, best practices, and proactive engagement Lead strategic check-ins and QBRs to review progress, align on...Shift work
$55k - $86k
CBTS is looking for an experienced Customer Success Manager to manage and grow relationships with our enterprise customers. In this role, you will serve as a trusted advisor and primary post-sale point of contact, helping clients maximize the value of their CBTS solutions...- ...Customer Success / Account Manager Location: Remote (United States) Work Model: Remote Industry: AI / vertical SaaS for home services Compensation: $100K-$130K base, $200K OTE A bootstrapped, profitable startup building AI agents for the home-services industry...Remote work
- ...Customer Success Manager Scout is the AI-native operating system for schools. Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS is a database for schools to store student and staff data. Every school has an SIS, but it's one...Long term contract
- ...Pylon lets humans and agents collaborate on customer work – investigating, resolving, and... ...Incident.io run their support and customer success workflows on Pylon. We're also featured... ...Pylon is looking for a Customer Success Manager to be the face of Pylon for our...Work at officeRelocation package
- ...About the job Senior Customer Success Manager About This Role We are looking for a Senior Customer Success Manager with 5+ years of experience to own and grow a portfolio of 130-150 school partnerships at AI Health Tech company. Become a part of a fast-growing...Work at officeRelocation3 days per week
$146.25k - $195k
...As an Enterprise Customer Success Manager , you will be the trusted advisor and business owner for a portfolio of Navan's most strategic enterprise... ..., Finance, HR, Technology, Security, and regional teams. Lead EBRs, QBRs, steering committees, and executive conversations...$90.2k - $108.9k
...Customer Success Manager New York, New York Apply Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great... ...compass, and strive to match your words with your actions while leading by example. Simplicity - Be like Einstein: “Everything...Casual workWork at officeLocal area$1,000 per month
...progress. As we scale a product customers love and a community... ...Onboard & activate: Set clear success plans and get customers to first... ...quickly. Run brilliant rhythms: Lead Quarterly Check-Ins that tie... ...Customer Success / Account Management (B2B SaaS or adjacent). ~...Work at officeWork from homeFlexible hours$95 - $105 per hour
...Description Sr. Customer Success Manager 7+ Month W2 Contract New York, NY (hybrid preferred) Here's how you'll become a key player... ...account planning & customer success plans ~ Effective at leading executive C-level discussions, presentations, meetings, and...Contract workWork experience placement- ...About the Role This is an customer-facing role focused on strategic relationship management and retention. You'll own some... ...advisor to some of the world's leading technology companies. This role... ...with sales, support, customer success, and our CEO to ensure scaled...
$120k - $140k
...location, no matter who, what, or where a customer is. With 30 offices across the globe and... ...join Dataseat's (dataseat.com) Customer Success team in New York. We're looking for a client... ...their business goals and challenges Manage end-to-end campaign execution, including...Work at officeLocal areaRemote work3 days per week- ...Customer Success Manager Cyabra helps global enterprises and governments restore trust and authenticity when manipulated content, coordinated... .... Own and grow a portfolio of strategic clients with leading brands, PR & Marketing agencies, talent agencies, banks & financial...Work at office
$300 per month
...-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live... ...Probook's highest-ACV accounts and own their success — from post-deployment through renewal... ...the renewal. A strong executor: You manage a portfolio of complex, multi-stakeholder...Work at officeNight shift- ...Join to apply for the Customer Success Operations Manager role at Cyera . Come join the company reinventing data security, empowering businesses... ...to realize the full potential of their data. As the leading data security platform purpose‑built for the cloud era,...Temporary workWork at officeRemote work
- A leading technology consulting firm is looking for a Client Partner in New York, responsible for driving strategic sales and managing relationships with major banking clients. This role entails establishing trust, understanding client business goals, and delivering innovative...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead Customer Success Manager. Be the first to apply!
- customer success manager New York, NY
- educational customer success manager New York, NY
- enterprise customer success manager New York, NY
- customer success manager csm New York, NY
- sr. customer success manager New York, NY
- client success manager New York, NY
- strategic customer success manager New York, NY
- customer success executive New York, NY
- success manager New York, NY
- customer success manager remote New York, NY

