Guest Experience Specialist
$9 - $11 per hourGrit & Grind Cafe
We're Hiring: Guest Experience Specialist
Location: Grit & Grind Cafe – Phenix City, AL
Schedule: Morning Shifts Available
Do you love great food, fast service, and Southern hospitality with a twist? We're not your average brunch spot — we're building something new. Grit & Grind Cafe is a Modern Hospitality model: that means faster ordering, team-based tips, and full-service vibes without the drag.
We're looking for Guest Experience Specialists — the face of the cafe. You'll work the register, help craft cold brews, handle online orders, and make sure every guest leaves happier than they came.
What You'll Do:
- Greet guests and take orders with confidence and care
- Control dining room experience, refill drinks, and check on guests
- Make drip coffee, cold brew, and specialty espresso drinks
- Handle pickup and third-party orders with accuracy and a smile
- Keep the counter, coffee bar, and register area clean and stocked
- Recommend your favorite menu items like a pro
Pay & Perks:
- $9–$11/hr base pay + tips
- Full tip pool shared across all positions
- Discounted food, coffee, and desserts
- Flexible scheduling
We're Looking For:
- Great energy and real people skills
- Ability to move fast, work clean, and stay calm
- Someone who shows up — on time and in a good mood
- Barista experience is a plus, but we'll train the right attitude
Available Shifts:
- Mornings (6:00 AM – 3:00 PM)
- Weekend availability is required!
Skills & Attributes:
- Friendly, outgoing, and able to create a welcoming vibe
- Comfortable working in a fast-paced environment — especially during rushes
- Willing to learn coffee and drink prep (experience a plus, but not required)
- Detail-oriented when packaging orders and calling out names
- Team-minded — willing to help wherever needed: register, bar, cleaning, etc.
- Stays calm under pressure and adapts quickly to changes in flow
Bonus Points (Preferred but not required):
- Prior experience in a barista, cashier, or counter service role
- Familiarity with Toast POS, DoorDash order handling
- Interest in coffee, hospitality, or restaurant work as a long-term career
Vacancy posted 3 days ago
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