Store Manager
$66k - $94kThe Good Feet Store
Job Description
Job Description
Description:
A Good Feet Store Store Manager is responsible for the overall operations of a Good Feet Store, overseeing sales, customer service, staff management, inventory control, and ensuring a positive customer experience by providing expert advice on foot care products, particularly focusing on personalized orthotics, while maintaining compliance with company standards and driving sales goals within the store . Key Responsibilities:
- Sales Leadership:
- Achieve sales targets by motivating and coaching sales associates to effectively present and sell personalized orthotics and other foot-related products.
- Conduct sales meetings, set individual sales goals, and track performance metrics.
- Provide expert knowledge on foot health and product benefits to customers.
- Customer Service:
- Foster a customer-centric environment by ensuring exceptional customer service standards are met.
- Address customer concerns promptly and professionally, resolving issues to maintain customer satisfaction.
- Build strong customer relationships through personalized consultations and follow-ups.
- Staff Management:
- Hire, train, and develop a high-performing sales team.
- Conduct performance reviews, provide feedback, and address employee concerns.
- Assign tasks and responsibilities to ensure smooth store operations.
- Operations Management:
- Oversee inventory management, including stock levels, ordering, and preventing stock discrepancies.
- Maintain visual merchandising standards to create an appealing store environment.
- Ensure compliance with company policies, procedures, and safety regulations.
- Marketing and Promotion:
- Implement marketing strategies to attract new customers and drive foot traffic.
- Participate in community events and promotions to increase brand awareness.
- Analyze sales data to identify trends and adjust marketing tactics accordingly.
Required Skills and Qualifications:
- Strong sales and customer service skills with a proven track record in retail
- Leadership and team management experience
- Excellent communication and interpersonal skills
- Ability to analyze data and make informed business decisions
- Retail operations management experience preferred
Salary
- Average annual salary $66,000 - $94,000 including personal and store commission
- Starting pay is $25.00 per hour plus personal and store commission
- Personal commission is tiered 2-5% per pay period
- Store commission is tiered 1/2-2% per pay period
Vacancy posted 11 days ago
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