Banquet Captain

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. About our property: Embark on a fulfilling career at the Texas A&M Hotel and Conference Center in College Station, Texas, proudly managed by Pyramid Global Hospitality, where the spirit of Aggieland meets unparalleled Howdy Hospitality. With 250 guest rooms, 23 flexible meeting rooms, and 35,000 sq ft of meeting space, our property hosts a variety of guests and events. Join today to enjoy a career focused on being the difference and creating memorable experiences for our guests and associates! As a member of the Pyramid Global family, you’ll enjoy comprehensive benefits including: 401k with a company match and immediate vesting after 90 days of service Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household Extensive training programs for hospitality and non‑hospitality skillsets Pet insurance discounts Discounts at hundreds of properties nationwide in the Pyramid Global portfolio Additional Full‑time Benefits: Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance Tuition/education reimbursement eligibility after 12 months of service Job Description The Banquet Captain will supervise the banquet service team in preparing for and executing banquet functions at the Texas A&M Hotel and Conference Center. Culture & Character All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to “Be the Difference” in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. Excellence - We always strive to make today a little better than yesterday. Compensation & Benefits $18 - $20/hr. plus percentage of gratuities Paid biweekly (every two weeks) Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties. Schedule The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimize overtime, but it should and will be expected when business levels call for it. Full‑time: 30-40 hours per week depending on level of business forecasted Days of week/weekend scheduled will vary depending on level of business forecasted. Shift options: Start times vary based on forecasted events. All candidates must be available and are expected to work Game Days, Ring Ceremonies, Graduation, Holidays and other high occupancy times due to special events. Essential Functions Supervise and participate in the setup, preparation, service, and tear down of banquet functions Provide training to staff. Make sure functions start on time with all client needs and respond to guest requests quickly. Ensure all safety procedures are followed. Conduct pre‑event meetings. Interact with guests, event coordinators, property conference managers, and other departments needed to successfully execute events. Evaluate and provide corrective action to team members. Fill out necessary paperwork for functions (order stewarding, chaffing dishes, tables and miscellaneous products) Assist in conducting pre‑shift and huddle meetings informing staff of all necessary information about the event they are working. Ensure high grooming and hygiene standards are met by all Banquet staff. Assist the Banquet Manager to establish maintenance, repair, and cleaning schedules for all Banquet equipment. Give the guest the best experience possible by going above and beyond. Close all Banquet checks at the end of their function. Help manage department service standards, POS station, schedules and labor/beverage costs. Attend necessary meetings involving events such as BEO meetings. Help maintain/update BEOS/function sheets. Check Banquet rooms, service, kitchen areas for cleanliness, proper set up. What are we looking for? High school diploma or equivalent Five years banquets or catering experience; Two years in a leadership role preferred Excellent customer service skills Exceptional knowledge and understanding of various banquet and food service techniques and standards; banquet bartending knowledge preferred. Must be able to read and speak English Organized and efficient Basic computer skills Compensation $18.00 $20.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. #J-18808-Ljbffr