Relationship Manager

Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for FTEs and other duties associated with managing a staff. *Sponsorship not available for this role. RESPONSIBILITIES Develop and implement onboarding and training plans and coach and mentor team members by setting goals, monitoring performance, conducting reviews and overseeing daily operations. Collaborate with the TM Director of Sales & Relationships to create and implement a regional sales plan; lead sales efforts; and ensure team accountability for revenue and profitability targets. Identify prospects, assess needs, and recommend Treasury management products and services; prepare proposals and agreements; and provide ongoing support. Develop referral programs, sales incentives, and training for Retail and Commercial associates; represent the division on task forces; and participate in community and professional events. Ensure adherence to compliance standards; develop and report on sales plans; and assist with product innovation and implementation. Drive utilization of products such as Business Online Banking, ACH, Merchant Services, Positive Pay, and more; lead merchant services for the division; and contribute to fee revenue growth. Manage and grow an assigned portfolio of clients, ensuring strong relationships, retention, and achievement of sales targets. Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks. Deliver a consistent, high level of service within our Serving More standards. Other duties as assigned. LICENSE/CERTIFICATION Accredited ACH Professional (AAP) to be obtained within 2 years of acceptance of position OR Certified Treasury Professional (CTP) to be obtained within 2 years of acceptance of position. PHYSICAL REQUIREMENTS This position must be able to remain in a stationary position a minimum of 75% of the time, substantial time working at a computer, and be able to be in constant verbal and written communication with stakeholders to discuss and convey information in order to exchange accurate information. QUALIFICATIONS Education: Bachelors of Business Administration (preferred); High School (required). Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr