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Senior Retention Strategist for High-Value Accounts

Property Leads LLC

Property Leads seeks a Retention Specialist to own responses to customers at risk of canceling. You will manage high-stakes escalations, build save plans, and coach Customer Success Managers to catch problems early. You’ll document outcomes and drive root-cause fixes across teams in a fast-moving, data-driven startup. In this remote US role, you’ll engage with investors and small businesses, turning churn signals into proactive retention strategies that reduce silent losses and improve customer #J-18808-Ljbffr

Vacancy posted 2 days ago
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