Senior Customer Business Manager - Walmart, Pet

General Mills is a global food company behind beloved brands across cereal, snacks, meals, ice cream, and pet, committed to making food the world loves. The North America Pet segment includes our Blue Buffalo portfolio, our premium natural treats business, and other leading pet nutrition brands including Tiki Cat, Cloud Star Treats, and Edgard & Cooper. In North America Pet, we win, learn and grow together. We’re passionate about our teams, our brands and our pets, and we are united in our purpose to elevate the role of pets in every family.

We are looking for a Sr. Customer Business Manager – Walmart, Pet to help unlock the next wave of growth for a portfolio of premium, disruptive pet brands. Reporting to the Walmart Sales Director, this role leads the customer relationship for key Walmart pet categories and partners across internal teams and customer contacts to deliver strong omnichannel growth. This is a high-visibility role that blends strategy and execution. The right candidate will know how to work in the rhythm of the Walmart business, move quickly from data to insight to action, and lead complex workstreams with clarity. Strong candidates will bring a learning mentality, challenger mindset, strong commercial judgment, and the ability to simplify complexity while driving results.

WHY THIS ROLE?

• Opportunity to lead important Walmart relationships in a large, complex, high-visibility pet business
• Exposure to a fast-growing portfolio of premium and disruptive pet brands, including opportunities to help shape future expansion
• A role with both strategic ownership and hands-on impact in one of the most dynamic customer environments in CPG
• A team and category where strong talent can broaden their skillset, lead meaningful work, and help drive the next chapter of growth

KEY ACCOUNTABILITIES

• Lead the General Mills Pet business with Walmart across key categories
• Own senior-level customer relationships across a complex Walmart business and lead regular engagement with merchant and category teams
• Build and implement strategic omnichannel plans that grow distribution, assortment, share, and execution both in-store and online
• Lead key selling processes such as line reviews, customer check-ins, and major planning milestones, partnering cross-functionally to deliver strong, insight-led customer presentations
• Translate business strategy into customer-facing plans that will win with Walmart and unlock growth across premium pet brands
• Use data to assess performance quickly, identify issues and opportunities, and drive both tactical decisions and strategic customer conversations
• Lead demand forecasting and monthly business execution with strong attention to detail and follow-through
• Partner closely with Finance, Supply Chain, Trade Marketing, Brand, and eCommerce teams to align priorities and execute effectively
• Guide the work and priorities of an analytics-focused team while developing talent and building capability for the future
• Demonstrate engaging leader values with inclusive behaviors that help teams win together, continuously innovate, and champion belonging

MINIMUM QUALIFICATIONS

• 8+ years of CPG sales experience, including meaningful experience managing Walmart 
• Experience at a similar level in account management, customer business management, or national account leadership
• Strong command of Walmart’s core systems and tools (Scintilla (Luminate)) or other syndicated data sources such as Circana, Nielsen, or Numerator
• Proven ability to manage complex customer plans and negotiate effectively in a fast-moving retail environment
• Strong commercial acumen, including understanding trade mechanics, forecasting, assortment, pricing, and how to use data to drive strong business outcomes
• Demonstrated ability to lead through complexity, balance strategic thinking with day-to-day execution, and influence cross-functional partners
• Experience leading and developing high-performing talent
• Strong communication skills with the ability to simplify issues and opportunities into clear, actionable recommendations
• Pet experience is a plus, but we welcome strong candidates from food, non-food, and broader CPG backgrounds

ADDITIONAL CONSIDERATIONS

• This role is based in Rogers, Arkansas and follows General Mills’ North America in-office expectation of four days a week, Monday through Thursday. Friday remains a standard workday, with flexibility to work remotely depending on business needs and team norms.
• International relocation or international remote working arrangements (outside of the US) will not be considered.
• Applicants must be currently authorized to work in the U.S. General Mills will not sponsor applicants for a U.S. work visa.
• This role is located in Rogers, Arkansas and will not consider remote applicants or international applications. General Mills will provide relocation to the candidate selected for this role as long as they meet the relocation assistance policy. 

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

Salary Range

The salary range for this position is $128900.00 - $193400.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

Reasonable Accommodation Request

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