National Account Manager

National Account Manager

The National Account Manager (NAM) will lead the strategy and execution of our business with one of Mizkan's larger customers—Walmart and Sam's Club. This high-impact role is responsible for driving profitable growth and delivering against annual business objectives across distribution, shelving, merchandising, pricing, promotions, and trade investment.

As a key owner of the customer relationship, the NAM will manage the day-to-day business while shaping long-term strategy for a complex, high-visibility national account. This role partners closely with cross-functional teams—including Marketing, Finance, Supply Chain, Demand Planning, and Category Insights—to identify growth opportunities, launch innovation, and deliver best-in-class execution across both in-store and digital channels.

This is a highly visible role with direct influence on business performance and is critical to Mizkan's continued success with Walmart and Sam's Club.

Work Location: Bentonville/Rogers, AR About Mizkan America

Based in our Corporate Headquarters in Schaumburg, IL, Mizkan America is a subsidiary of the Mizkan Group, a global, family-owned company that has been Bringing Flavor to Life™ for over 220 years. As one of the leading makers of vinegars, condiments, and sauces in the United States, Mizkan America maintains 12 manufacturing facilities that serve the retail, foodservice, specialty-Asian and food-ingredient trade channels. We are committed to following our two core principles: continuously challenging the status quo and delivering only the finest products for our customers. Our leadership seeks out, embraces, and implements ideas for improvement from all of its employees. Transparency and accountability are two key factors that drive our company's overall management approach.

We are looking for people who are seeking to deliver their best so that we can deliver ours. Above all, we're dedicated to maximizing the potential of our greatest assets—our team members. That's reflected in our ongoing commitment to recruit, develop, reward, and retain our talented, multicultural workforce. Join the Mizkan family and be a part of sales strategies for our iconic brands!

POSITION SUMMARY:

The National Account Manager (NAM) for one or more national customers is responsible for developing and executing customer sales strategies that drive profitable growth and deliver against Mizkan's annual business objectives. This role owns the day-to-day business management and long-term customer strategy for assigned national accounts, including distribution, shelving, merchandising, pricing, promotions, and trade investment. This position partners closely with cross-functional teams - including Marketing, Finance, Supply Chain, Demand Planning, Category Insights, and the Center of Excellence—to identify growth opportunities, launch innovation, and ensure best-in-class execution across in-store and omni-channel platforms. This role carries significant internal and external visibility and is critical to Mizkan's continued success.

Essential Functions:

• Serve as a key leader on the Sales team, responsible for execution of customer plans and achievement of annual targets.
• Own and grow existing business levels while identifying and securing new sales and distribution opportunities.
• Develop and lead advanced customer engagement strategies, including Joint Business Planning, innovation launches, promotion planning, and day-to-day business operations.
• Cultivate and maintain strong relationships with merchants; contribute to customer strategy to ensure business objectives are met
• Deliver key sales performance measures and targets including Gross Sales, Net Sales, trade spend efficiency, and profitability.
• Partner cross-functionally (COE, Marketing, Finance, Supply Chain, Demand Planning) to develop and execute best in class customer category strategies.
• Collaborate with Replenishment and Demand Planning teams to meet or exceed customer service levels; contribute to sales forecast development and provide feedback during forecast alignment meetings.
• Work with Category Insights Manager to develop and deliver compelling category shopper strategies that support sustainable growth.
• Develop customer-specific promotional strategies and ensure excellence in promotional execution, including trade budget management/proficiencies and space optimization.
• Manage customer negotiations pertaining to Mizkan's commercial go-to-market strategy
• Lead customer negotiations in support of Mizkan's commercial go-to-market strategy.
• Manage third party retail broker to ensure in-store execution, compliance, and commercial excellence.
• Lead and influence cross-functional meetings with Sales, Customer Service, Marketing, Finance, Production, and R&D to advocate for customer priorities.
• Drive continuous improvement by identifying opportunities to enhance efficiency, profitability, and delivering superior category management.
• Perform other duties assigned that support the overall success of the team, department, or organization. This may include participating in cross-functional initiatives, contributing to process improvements, or assisting with special projects as needed.
• This list is intended to describe the general nature and level of work performed. This is not an exhaustive list of all responsibilities required for this role.
• Regular, predictable, in-person attendance on the business days the Company requires in-person attendance at this facility. (In-person attendance is optional on the other workdays.) For non-required-in-person attendance days, employees are expected to be present and engaged during the designated work hours for this role.

Key Skills/Competencies:

• Strong customer orientation with proven results-driven mindset.
• Excellent negotiation, influencing, and relationship-building skills.
• Demonstrated ability to manage complex customer businesses and drive profitable growth.
• Strategic thinking, sound judgment, business acumen and risk assessment skills.
• High level of interpersonal, presentation, and written communication skills.
• Professional, ethical, honest, trustworthy, and commitment to customer satisfaction.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and retailer/syndicated data tools including Walmart Retail Link/Scintilla, MADRID and Circana.

Education/Experience/Qualifications/Certifications:

• Bachelor's degree required (or equivalent combination of education and experience).
• 5 years of sales experience, including broker management.
• Prior experience working with Walmart and Sam's Club accounts.

Physical Requirements and Work Conditions:

• Ability to remain seated at a workstation for extended periods (up to 8 hours per day).
• Frequent use of hands and fingers for typing, writing, and handling office equipment.
• Ability to view computer screens and read printed materials for prolonged periods.
• Occasional standing, walking, and reaching within the office environment.
• Ability to lift and carry office supplies or equipment weighing up to 10–15 lbs.
• Adequate hearing and speech to communicate effectively in person and via phone/video.
• Estimated travel 10%+

Compensation & Benefits

• The annual salary range is $125,000 - $155,000
  • Note: Compensation is based on a number of factors including market location and may vary depending on job-related knowledge, skills and experience.
• This role is eligible for a Short-Term Incentive Bonus
• A full range of medical, dental, vision, 401K plus up-to-four percent (4%) match, profit sharing, wellness program, paid parental leave, long-term-care insurance, critical accident insurance, short- and long-term disability and education assistance are also available.

Mizkan America, Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other protected characteristic under applicable federal, state, or local law.