Senior Account Manager

Job Description
Our Values at Gameday Social

GritWe're hungry, we hustle, we pivot. We're still at the stage where everyone has to pitch in at the warehouse on occasion. No egos.


Pursuing excellenceGetting better every day- moving swiftly when adjustments need to be made.


Team orientationWe view our coworkers, customers and vendors as partners. Transparent and cross-functional is how we work.


Boldly innovativeWe didn't get here with a "this is how it's done" mindset. We welcome ideas, creativity and we embrace obstacles as opportunities.


NimbleOur ability to chase trends and move quickly has led to our success, but also means very little is concrete. We aim to preserve this agility as we grow and look for people who can thrive when things are moving quickly.

Our Team & SuccessGameday Social is a South Dakota based fashion brand- for women, by women. Founded by Jael Thorpe in 2021, and an officially certified woman-owned company, we aim to "elevate the social fan experience through licensed collaborations." We have grown rapidly through innovative design, outstanding quality and developing key retailer and licensing relationships across the country.

Role Overview

Gameday Social is seeking a motivated, results-driven Senior Account Manager to strengthen and grow our customer partnerships in the B2B model.This role will focus on building and maintaining strong customer relationships, identifying new program opportunities to drive incremental sales, and executing long-term strategies for brand loyalty.The ideal candidate is a proactive and relationship-focused professional who understands customer needs, communicates effectively, and takes initiative to prospect new opportunities while ensuring existing accounts receive exceptional service.

Key Responsibilities

• Own and manage a portfolio of customer accounts, both new and existing, serving as a trusted point of contact.
• Develop and execute strategic sales plans, customizing the approach to be account-specific, to achieve monthly and annual revenue targets.
• Research and pursue new business opportunities within assigned markets, identifying prospective customers that align with the company's brand and product offerings.
• Build and maintain strong customer partnerships by understanding business objectives, anticipating customer needs, and delivering solutions that support the long-term business.
• Oversee the order management process, making specific recommendations to each customer to maximize the revenue opportunity.
• Analyze account performance, identify growth opportunities, and recommend actionable strategies to improve sales results and overall customer engagement.
• Maintain a strong understanding of the company selling strategies, product offerings, and promotional initiatives, effectively communicating and executing them across the customer portfolio.
• Proactively identify any at-risk accounts and develop action plans to improve engagement, retention, and overall account performance.
• Strategically educate customers on key submission deadlines, including replenishment cycles, to maximize the sales opportunities.
• Ability to travel periodically throughout the year.
• Perform other duties as assigned.

Requirements
Required Experience

• 3-5 years of experience in a B2B sales environment managing strategic customer relationships.
• Bachelor's degree in Business Administration, Marketing, Communication, or related field.
• Proven experience in developing customer presentations, traveling to secure the sales opportunity, and driving account growth.
• Demonstrated track record of identifying new business opportunities, managing sales pipelines, and developing plans to realize revenue growth.

Qualifications

• Ability to independently manage and grow customer accounts while building long-term, trusted relationships.
• Maintains a strong sense of professionalism at all times.
• Strong verbal and written communication skills.
• Experience in B2B sales or customer service.
• Ability to balance multiple priorities and projects in a timely manner.
• Proficiency with Google Workspace.

Role Details

• Location: On-site in Gameday Social - Sioux Falls, South Dakota
• Compensation : $70,000, Performance-based bonus eligible

Benefits

• Benefits include healthcare stipend, 401K match, PTO and more