Surgical Coordinator, Full-Time Days, 40 Hours, Orthopedics

Surgical Coordinator

Day Kimball Health is hiring a Surgical Coordinator for the Orthopedics Department! Location: Putnam, CT Shift: Day Shift, 40 Hours

Surgical Coordinator Job Summary

The Surgical Coordinator is a position that includes surgical coordination, obtaining required authorizations for orthopedic, surgical, procedural and diagnostic services, FMLA paperwork processing and customer service. The Surgical Coordinator is responsible for obtaining and verifying patient demographic information, insurance, and other information necessary to ensure that all booked medical procedures are appropriately scheduled according to established protocols.

Surgical Coordinator Key Responsibilities

• Responsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of surgical and office medical procedures
• Plans and directs verification of patient insurance and data processing to ensure accurate patient billing
• Books, coordinates and reschedules patient surgery, pre-op and post-op appointments.
• Schedules patients in a prompt, pleasant, and helpful manner. Verifies necessary logistical information in the medical record.
• Obtains insurance benefit information and prior authorization as needed. Ensures payer is contracted and in-network with doctor's office and facility.

Surgical Coordinator Required Skills and Qualifications

• High school graduate or equivalent required.
• College level courses preferred but not required.
• At least 4 years of relevant surgical coordination and customer related experience within a healthcare environment
• Knowledge of Healthcare Insurance preferred.
• Knowledge of medical terminology preferred.
• Excellent customer service skills required.
• Prior experience and demonstrated competence with patient or customer information systems.

Why Choose Day Kimball Health?

For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.

Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke-free environment.