Patient Services Representative

Pediatric Dental Associates Patient Services RepresentativePediatric Dental Associates is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.ResponsibilitiesProvide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organizedFiling and scanning medical documents and office forms as directedVerifying all patient demographic, health, pharmacy, and insurance informationSchedule and confirm patient appointmentsCleaning the front office work area and other maintenance assignments as directedQualificationsMotivated and willing to learn on the jobExperience working in the front desk area of a medical/dental practice preferredStrong customer service skills; ability to communicate wellDemonstrated desire to work with children in a pediatric settingExperience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone linesWe believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:Medical and Vision Insurance: You're eligible starting the first month after you join.Dental Coverage: Enjoy this benefit with $0 premium.401(k) Plan with Company Match: We help you plan for your future with our matching program.Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.Employee Referral Program: Earn rewards for bringing talented individuals to our team.Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.Pet Insurance: We understand the importance of furry family members too.Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.Pediatric Dental Associates is a thriving practice with locations in Philadelphia, Bucks County, Pennsylvania, and Cherry Hill, New Jersey. Founded in 1975, PDA has grown to serve 100,000+ patient visits annually. In addition, the practice operates leading pediatric residency programs through partnerships with Temple University Hospital and Cooper University Hospital. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.