System Administrator Level 1
$120k - $140kJASINT Consulting and Technologies, LLC
Job Title: System Administrator 1 Location(s): Annapolis Junction, MD Hours: Regular Full-Time Salary Range: $120k - $140k/yr Clearance Requirements: This position requires a current and active TS/SCI with Poly at the time of application. What you will be doing:
- Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manage IT system infrastructure and any processes related to these systems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
- Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and
resolution of problems - Provide support to IT systems including day-to-day operations, monitoring and problem
resolution for all of the client/server/storage/network devices, mobile devices, etc. - Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remain involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and
installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Five (5) years experience as a SA on programs and contracts of similar scope, type, and complexity is required.
- Bachelor's degree in a technical discipline from an accredited college or university is
required.- In lieu of a Bachelor's degree, four (4) years of additional SA experience may be substituted.
Vacancy posted 2 days ago
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