Customer Succes Representative

Job Description

Job Description

Customer Support and Sales Representative

Job Summary

We are seeking experienced Customer Support Representatives. You will be responsible for working with customers, and helping them with their enquiries.

Bilingual in English & Spanish would be a great asset.

This is an opportunity to work with a fast-moving vibrant company in a true team environment, that is fast paced, energetic truly collaborative, highly ethical and fun, that has won Best Places to Work in Denver for the past 2 years.

You will receive full training.

Key Responsibilities

• You will be receiving inbound calls from consumers across the United States, that will benefit from being able to refinance their auto loans and lower their monthly payments. You will be trained to walk the borrowers through the application process by phone.
• Making or receiving calls.
• Assist other team members when necessary.

Skills and Knowledge

• Great work ethic
• Understanding of financial terminology and financial instruments
• Tenacity
• Ability to multi-task
• Friendly personality
• Computer proficiency
• Must be able to type 40 wpm.
• Ability to quickly absorb product knowledge and sales processes.

Experience:

• Financial Services or Insurance experience
• Outgoing customer services/sales experience

What we offer:

Full training in the sales process and products

Great Benefit package including:

Full-Time Base plus Commission Role

Health, Dental and Vision Insurance

Life Insurance

Paid Time Off

401(k)

True potential for advancement, we always endeavor to promote from within.

Company

Based in the Denver Tech Center, Yield Solutions Group/RefiJet is dedicated to providing exceptional finance solutions through transparency, security, and education. Our vision is to deliver the most innovative experience through focus on service, technology, our corporate culture, and core values. These core values drive our every decision:

• Integrity
• Respect
• Accountability
• Compliance
• Collaboration
• Passion
• Appreciation