Retail Assistant Operations Manager

Job Description

Job Description

Job Type:

• Full Time
• Onsite at the McGee & Co.Retail Store located at Trolley Square in Salt Lake City, Utah
• Reports To: Senior Store Manager

Overview:

McGee & Co. is seeking a Retail Assistant Operations Manager to own the store opening preparedness and day-to-day operations by creating and managing the operational foundation of our first brick-and-mortar store.

This role serves as the bridge between corporate operations and in-store execution. The ideal candidate brings strong retail operations experience, particularly in inventory, audits, and store processes, and can build clear, scalable systems that support both daily performance and future growth.

This person will play a key role in store opening preparation, launch execution, and long-term operational excellence.

Who We Are:

Founded in 2014, Studio McGee, Inc. is one of the fastest growing home design brands in America. Our journey began with a thriving interiors business that focused on approachable, yet aspirational design. By leveraging the power of digital communities, we were able to expand our footprint in the interior design industry through an unconventional approach that connected us with our consumers. We continued to carry that forward-thinking attitude into the launch of our retail business, McGee & Co., which anchors the operational and revenue growth of our company. Our licensing partnerships allow us to further expand our design voice beyond our own collection. From a multi-year partnership with Target to an Emmy-nominated Netflix Series and a NY Times Best-Selling book, Studio McGee's passion is to empower people to design with an approachability that enhances their daily life and elevates their everyday. Whether following us on social media or becoming part of our company, we invite you to join us on our mission to “Make Life Beautiful.”

Core Focus Areas:

1. Retail Operations & Inventory Management

• Partner with corporate cross functional teams including Merchandising, Marketing, Visual, Inventory & Fulfillment to ensure seamless communication, planning and store execution
• Help establish & maintain ownership of inventory accuracy, cycle counts, audits, and physical inventory processes
• Help establish and maintain operational Policies & Procedures and Reporting
• Provide leadership and oversight over Repairs & Maintenance, Supplies and Technology Store Support
• Ensure strong operational discipline at the store level

2. Store Operations & Daily Execution

• Oversee daily stock management tasks including delivery planning and processing from door to floor; Back of House operational logistics, standards and productivity
• Maintain store operations, safety and inventory management procedures and standards
• Support scheduling, supplies, equipment, and facility needs
• Supervise and train stock associates
• Act as primary operational partner to store leadership

3. Process, Communication & Project Support

• Build and streamline operational processes across corporate and store teams
• Lead clear communication rhythms between HQ and store teams
• Support store opening preparation, readiness checklists, and timelines
• Document and improve systems for future store growth

Key Responsibilities:

• Lead store operational systems from opening through steady-state operations
• Manage inventory programs including cycle counts, audits, and physical counts
• Serve as the primary corporate operations contact for store leadership
• Ensure consistent execution of operational standards
• Identify gaps, risks, and inefficiencies and implement solutions
• Support vendor coordination and facilities management as needed
• Partner with People, Finance, Merchandising, Visual, and CX teams
• Prepare the store for future expansion and scalability

Qualifications:

• 3–7+ years of retail store operations experience
• Proven background in inventory management, audits, and controls
• Strong organizational and process-building skills
• Excellent written and verbal communication
• Experience supporting store openings or major launches
• Ability to balance corporate and in-store priorities

Preferred

• Experience in specialty, lifestyle, or design-forward retail
• Background working with cross-functional corporate teams
• Experience in multi-location or growth environments

Skills & Attributes:

• Highly organized and operationally disciplined
• Strong ownership mindset
• Process-oriented and detail-driven
• Calm under pressure and solutions-focused
• Comfortable building systems and processes from scratch
• Collaborative and relationship-driven
• Flexible and adaptable in a fast changing and learning environment

Why This Role Matters:

This role is the operational backbone of our retail business. You will ensure that:

• Inventory is accurate
• Processes are clear
• The store runs smoothly every day
• Corporate and store teams stay aligned
• Our first store sets the standard for future locations

Benefits:

• Competitive compensation + bonuses
• Comprehensive health benefits for full-time Team Members (medical, dental, vision, hospital indemnity, accident, pet)
• PTO
• 401k Employer match - 100% of deferrals up to 4% of compensation
• Exclusive Team Member discount at mcgeeandco.com + access to Team Member warehouse sales
• Opportunity to be part of a vibrant, inclusive, and innovative team

McGee is proud to be an equal opportunity employer - we see the beauty of celebrating our teams' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Together we Make Life Beautiful.