Business Development Center (BDC) Internet Sales Representative

As a BDC Internet Sales Representative, you will serve as the first point of contact for customers beginning their vehicle-buying journey. You'll help answer questions, provide product information, schedule appointments, and become an expert on Chevrolet vehicles, features and technology. Most importantly, you'll play a vital role in creating exceptional customer experiences. What We Offer Competitive compensation Medical and dental insurance 401(k) retirement plan - Company Match Paid time off and vacation Paid training and professional development Career advancement opportunities Employee vehicle purchase program Family-owned and operated culture Long-term job stability Health and wellness benefits Flexible scheduling Complimentary Saturday lunches Employee discounts on products and services Responsibilities Respond promptly to customer inquiries through phone, internet, text and live chat channels Schedule and confirm customer appointments for the sales team Provide accurate and helpful information regarding vehicles, features and dealership services Present initial financing options based on customer needs Maintain consistent follow-up with prospects who are not yet ready to purchase or who miss scheduled appointments Accurately document all customer interactions within the CRM system Assist with vehicle acquisition efforts by responding to leads from sources such as Kelley Blue Book, Facebook Marketplace, Craigslist, and other online platforms Build positive relationships with customers while delivering a professional and exceptional experience Qualifications Previous experience in customer service, sales, call center, hospitality or a related field preferred Strong communication and interpersonal skills Excellent computer and organizational abilities Positive attitude and team-oriented mindset Professional, dependable and customer-focused Ability to work flexible schedules including evenings and Saturdays Willingness to learn and adapt in a fast-paced environment Must successfully pass a pre-employment background check and drug screening Schedule Full-time position Flexible day and evening shifts Saturday availability required #J-18808-Ljbffr