Clinic Experience Associate

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment? Rock Valley Physical Therapy is looking for a full‑time Clinic Experience Associate to join our team in West Branch, IA. As a Clinic Experience Associate, you'll be a key player in creating a positive, seamless experience for every patient who walks through our doors. Your role will be essential in keeping our clinic running smoothly and efficiently. Day‑to‑day responsibilities include: Greeting and checking in patients with warmth and professionalism Scheduling appointments and managing the clinic calendar Verifying insurance and collecting accurate patient information Answering phone calls and responding to patient inquiries Supporting the front desk with a focus on detail and organization Benefits We offer a competitive salary, bonus, and benefit package including health insurance, profit share, 401(k) retirement plan, and an exceptional working environment. #J-18808-Ljbffr